Elite Associates
Sales Associate
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We are delighted to be exclusively partnering with an exciting luxury fashion brand as they launch a brand-new concession within one of London's most prestigious luxury department stores.
This is a fantastic opportunity for an experienced Sales Associate with a strong background in luxury Ready-to-Wear, styling, and high-value clienteling to join the business at an exciting stage of growth.
The successful candidate will be a confident and commercially driven seller, with the ability to build a loyal client base, deliver exceptional styling advice, and proactively generate new business.
The Role
As a Sales Associate, you will play a key role in the successful launch and growth of the new concession. You will deliver an elevated and highly personalised client experience while driving sales, developing long-term client relationships, and identifying new opportunities to grow the business.
Key Responsibilities Include:
- Delivering an exceptional, personalised luxury client experience.
- Providing expert styling advice across Ready-to-Wear, accessories, and footwear.
- Building, developing, and maintaining a strong client book through proactive clienteling and relationship management.
- Driving individual sales targets and KPIs within a commercially focused environment.
- Developing new client relationships and attracting high-value clients to the concession.
- Using quieter trading periods proactively to follow up with clients, develop new business, and identify sales opportunities.
- Creating strong relationships with external stylists, personal shoppers, hotel concierges, and other relevant networks.
- Sharing ideas and initiatives to support client acquisition, including events, partnerships, and networking opportunities.
- Developing relationships with clients who regularly purchase at a high price point and have strong long-term potential.
- Maintaining exceptional visual and operational standards at all times.
- Supporting the successful launch and ongoing growth of the concession.
- Working collaboratively with the wider department store and brand teams.
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About You
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We are looking for someone who:
- Has 2–3 years' experience within luxury fashion retail.
- Ideally has experience working within a luxury department store environment and understands its operational requirements.
- Has a strong background in Ready-to-Wear and styling, with confidence selling across accessories and footwear.
- Is a strong, commercially driven seller with experience consistently achieving sales and KPI targets.
- Has excellent clienteling skills and ideally brings a transferable client book.
- Is experienced in working with high-value transactions and premium luxury clientele.
- Can demonstrate the ability to proactively acquire and develop new clients.
- Is entrepreneurial, proactive, and comfortable generating ideas to grow the business.
- Takes initiative during quieter periods and is always focused on finding solutions and creating opportunities.
- Has strong networking skills and enjoys building relationships beyond the shop floor.
- Has impeccable personal presentation and a genuine passion for luxury fashion.
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