Wow! Mobile Boutique
Sales Associate Full Time - Bramalea City Centre
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Overview
Job Title: Full Time Sales Associate
Reports To: Store Manager
Location: Bramalea City Centre, Brampton ON
Salary: $17.95/hr + commission
Requirements: 32-40hr/week availability
We are actively hiring for this position.
How We Hire
The team at WOW! mobile boutique believes in a fair, transparent, and people-first hiring process. Here's what to expect when you apply:
- Application Review: We may use AI-assisted tools to help screen resumes for key skills and minimum requirements relevant to the role. All results are reviewed by our hiring team to ensure thoughtful and balanced decision making.
- Video Interview: As a part of our hiring process, you will be invited to record a brief Video Interview to showcase your skills as they pertain to the position.
- Interview Process: Our hiring process includes two interview stages. Qualified candidates will be invited to complete a brief initial interview, by phone or virtually. Those candidates that meet role requirements will then be asked to participate in an in-person Store Visit.
- Background Check: As a part of our hiring process, successful candidates will be required to participate in a background check, in accordance with applicable laws and regulations.
We are committed to providing an inclusive and equitable hiring experience and encourage all qualified candidates to apply.
About Us
Our team at WOW! mobile boutique is passionate about providing the best-in-class wireless retail experience - focusing on excellence in every aspect of our business. We focus on a personalized customer experience, providing solutions from Canada’s top wireless carriers, TELUS, Rogers, Koodo, Fido, and Chatr. Our exceptional line-up of wireless carriers, latest devices, and a wide array of accessories means we can offer an unbiased solution as unique as our customers. Our team makes an impact every day by offering quality advice to customers across Canada – making WOW! mobile boutique Canada’s premiere wireless retailer.
What You Will Accomplish
- Actively engage mall shoppers and follow each step of our sales process.
- Consistently network, creating and maintaining a list of prospective clients using our CRM tool.
- Generate hype and awareness within a mall environment by being an ambassador for WOW! and the brands we represent.
- Deliver on our brand promise by offering personalized, unbiased advice.
- Consistently achieve all key business metrics.
- Offer a best-in-class customer experience.
- Participate in documented coaching conversations.
- Responsible for inventory management receiving, signing, and securing inventory.
- Follow merchandising and daily store cleanliness standards.
- Complete daily operations tasks, such as opening & closing the kiosk.
- Complete all required training modules and tasks.
- Stay current on promotions, products, services, and policies.
- Follow our policies and procedures and maintain a high level of integrity.
- Managing cash, point of sale, and inventory systems.
- Available to work during mall hours (evenings and weekends) based on operational needs.
- Manage multiple priorities with a demonstrated sense of urgency.
- Ability to easily adapt to change in a fast-paced environment.
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What We’re Looking For
Be Ready
- To initiate conversations with mall traffic.
- To change and adapt in a fast-paced environment.
Be Real
- Be your genuine self.
- Approach each customer in a unique and personalized way.
Be Great
- Invested in personal and professional growth and development.
- Open to feedback and coaching.
- Customer-facing experience in retail or hospitality using a point-of-sale system.
- Available to work during mall hours including evenings and weekends.
- Wireless retail experience or commission sales experience is an asset.
What We Offer
- Full time hours (32-40hrs/week)
- Competitive salary AND uncapped commission structure
- 50% of your monthly wireless plan
- Rewards & Recognition, based on monthly and quarterly performance
- Group benefits package
- Dedicated training and coaching to help you reach your goals
Physical Job Requirements
- Ability to lift 30-50 pounds
- Ability to stand for extensive periods of time
About Us
WOW! mobile boutique is a multi-carrier wireless retailer, a joint venture between Rogers and Telus, operating under Match Transact Inc. It has kiosks in 80 locations across Canada.
WOW! mobile boutique is committed to creating an environment that promotes diversity and is proud to be an equal opportunity employer.
During the recruitment process, all applicants will be required to provide consent for criminal background checks.
WOW! mobile boutique is a certified Great Place to Work® in Canada!
We have been recognized among Canada's top employers for the level of trust that our employees experience in their leaders, the level of pride they have in their jobs, and the extent to which they enjoy their colleagues.
At WOW! mobile boutique, trust is at the foundation of innovation, agility, resilience, and efficiency. We believe our people matter most and that's just one way we move... differently.
We thank all applicants in advance, however, only those who meet the requirements will be contacted to move forward.
WOW! mobile boutique is an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.
Notre équipe chez WOW! Mobile Boutique
Notre équipe chez WOW! Mobile Boutique est passionnée par l'offre de la meilleure expérience de vente au détail sans fil de sa catégorie, en se concentrant sur l'excellence dans tous les aspects de notre activité. Nous nous concentrons sur une expérience client personnalisée, en fournissant des solutions des principaux opérateurs de services sans fil au Canada, TELUS, Rogers, Koodo, Fido et Chatr. Notre gamme exceptionnelle d'opérateurs sans fil, d'appareils les plus récents et une large gamme d'accessoires nous permettent d'offrir une solution impartiale aussi unique que nos clients. Notre équipe a un impact chaque jour en offrant des conseils de qualité aux clients partout au Canada – ce qui fait WOW! boutique mobile Le premier détaillant sans fil au Canada.
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Ce que vous accomplirez
- Engager activement les clients du centre commercial et suivre chaque étape de notre processus de vente
- Créer et maintenir un réseau de clients potentiels en utilisant notre outil CRM
- Générer de l'enthousiasme et de la visibilité dans l'environnement du centre commercial en tant qu'ambassadeur de WOW! et des marques que nous représentons
- Respecter notre promesse de marque en offrant des conseils personnalisés et impartiaux
- Atteindre régulièrement tous les principaux indicateurs de performance de l'entreprise
- Offrir une expérience client de premier ordre
- Participer à des conversations de coaching documentées
- Être responsable de la gestion des stocks, y compris la réception, l’étiquetage et la sécurisation des produits
- Suivre les normes de merchandising et de propreté quotidienne du magasin
- Compléter les tâches opérationnelles quotidiennes, telles que l’ouverture et la fermeture du kiosque
- Compléter tous les modules et tâches de formation requis
- Se tenir informé des promotions, produits, services et politiques
- Suivre nos politiques et procédures et maintenir un niveau élevé d'intégrité
- Être disponible pour travailler pendant les heures d’ouverture du centre commercial (soirées et week-ends) en fonction des besoins opérationnels
- Gérer plusieurs priorités avec un sens démontré de l'urgence
- Avoir la capacité de s’adapter facilement au changement dans un environnement dynamique
Ce que nous recherchons
Être prêt
- Pour lancer des conversations avec le trafic du centre commercial.
- Changer et s'adapter dans un environnement en évolution rapide.
Être réel
- Soyez votre véritable moi.
- Approcher chaque client de manière unique et personnalisée.
Être génial
- Investi dans la croissance et le développement personnel et professionnel.
- Ouvert aux commentaires et au coaching.
- Expérience client dans le commerce de détail à l'aide d'un système de point de vente.
- Disponible à travailler pendant les heures d'ouverture du centre commercial, y compris les soirs et les week-ends.
- Une expérience de vente au détail sans fil ou une expérience de vente à commission est un atout.
Ce que nous offrons
- Heures à temps plein (32-40 heures/semaine).
- Salaire compétitif ET structure de commissions non plafonnées.
- 50 % de rabais sur votre forfait sans-fil mensuel.
- Récompenses et reconnaissance, basées sur les performances mensuelles et trimestrielles.
- Forfait d'avantages sociaux collectifs.
- Formation et coaching dédiés pour vous aider à atteindre vos objectifs.
Exigences physiques du poste
- Capacité à soulever de 30 à 50 livres.
- Capacité à rester debout pendant de longues périodes.
Notre processus d’embauche
L’équipe de WOW! boutique mobile croit en un processus d’embauche équitable, transparent et axé sur les
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