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You will be at the forefront of an iconic British brand.
We are proud to be an independent family-owned company and this is reflected in our customer service standards, our authentic approach and respect for our products.
N.Peal retail teams are some of the industry's most committed and passionate people and our stores represent everything we stand for – world-class service, superb quality and knowledgeable associates who provide the perfect luxury experience for every customer.
We are looking for
- A dynamic and enthusiastic Sales Associate to join our team.
- Strong personal selling and customer relations experience with 1-3 years of previous experience in a luxury fashion retail environment.
- Experience in working to sales targets.
- Fluency in English, additional languages would be a benefit.
- A genuine interest, passion and love for clothing and styling, and knowledge of current trends.
- Excellent customer service and interpersonal skills and a strong team player.
- A presentable and articulate individual, ready to be the face of luxury cashmere.
- Ability to be organised, able to multitask and problem solve whilst working at pace.
- Strong communication skills.
- Someone who leads by example and role models behaviour that reflects the company’s core values.
- A high degree of maturity and integrity.
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Key responsibilities
- Provide an enjoyable N.Peal purchase experience to every customer with the aim of building long term relationships and inspiring loyalty to the brand.
- Ensure all sales and operational policies and procedures are followed and maintained, with a focus on operational excellence, including loss prevention.
- Accurately process all POS transactions and capture of customer information.
- Assist when necessary, with operational and back of house duties, for example, stock takes and visual merchandising.
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Benefits
- Competitive salary.
- Staff discounts.
Benefits following successful probation
- Workplace Pension.
- Company funded employee health assistance programme.
- Bonus.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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