PACSUN
Sales Associate - Twelve Oaks Mall
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Join the Pacsun Community
Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.
Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community.
About the Job:
The Sales Associate is responsible for generating sales through exhibiting passion for product, brands, fashion, and trends with all customers. The Sales Associate is also responsible for executing initiatives and tasks as assigned by the leadership team. Overall, the Sales Associate is expected to work as a positive member of the store team and consistently provide an exceptional customer experience.
A day in the life, what you’ll be doing:
CUSTOMER CENTRIC
- Delivers an engaging, positive, and authentic customer experience with all customers
- Focuses on full-price selling while maintaining awareness of product value and promotions
- Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and partners with the leadership when dealing with escalated issues
- Completes all assigned tasks in a timely and efficient manner
- Executes all visual directives and maintains visual standards set by the company and as directed by the management team
- Supports high standards of organization and cleanliness, promoting a safe working and shopping environment to maximize the customer experience
- Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide, and the Safety Program
- Complies with all Loss Prevention policies, and communicates violations directly to the leadership team or via the Silent Witness Hotline
- Shares feedback from customers with the leadership team to improve the overall customer experience
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
RESULT DRIVEN
- Actively participates in all company and store contests and events
- Stays current on all financial goals and priorities
- Supports the leadership team in achieving all sales and operational goals
- Supports and executes all digital sales strategies including ship from store and BOPIS within the store
AUTHENTICITY
- Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion, and trends
- Contributes to a positive working environment by consistently exhibiting core value behaviors
- Maintains and drives the company's fashion image by adhering to the Employee Appearance Guidelines
- Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion, and trends
- Strives to improve individual performance while working as a productive member of the team
What it takes to Join:
- Passion for product, brands, fashion, and trends
- High School Diploma or equivalent preferred
- Effective written, verbal, and presentation skills
- Strong communications skills
- Excellent time management skills
- Proficient in math and possesses strong computer skills
Pac Perks:
- $1,000 referral incentive program
- Generous associate discount of 30-50% off merchandise online and in-stores
- Immediate 100% vested 401K contributions and employer match
- Calm Premium access for all employees
- Employee perks throughout the year
Physical Requirements:
The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
- The associate must frequently sit/stand for long periods of time and climb ladders as needed.
- While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle, or feel; as well as reach, twist, or squat.
- Ability to maneuver around sales floor, stockroom, and office areas.
- Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.
- Ability to work in an open environment with fluctuating temperatures and standard lighting.
- Hotel, Airplane, and Car Travel may be required for SM and above roles only.
Position Type/Expected Hours of Work:
This is a part-time position. Ability to work a range between 20-40 hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required.
Other Considerations:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills