Ace Express Freight
Sales Co-Ordinator
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About Us
Ace Express Freight are a global freight forwarding company with more than 30 years’ experience and a network of world-class partners. We are proud to have been awarded the Deloitte ‘Ireland’s Best Managed Company’ accolade for 17 years in a row, a testimony to our culture of continuous improvement, our investment in our people, and our philosophy of going the extra mile for our customers.
About the Role
The Sales Coordinator provides administrative, customer support, and business development assistance to the Business Development Manager, helping to drive sales activity and improve operational efficiency. This is a new role which involves customer outreach, lead generation, appointment scheduling, sales support administration, and maintaining accurate customer records.
Acting as a key point of contact for customers and prospects, the Sales Coordinator assists the Business Development Manager in identifying and developing new business opportunities while ensuring high standards of customer service. The ideal candidate will have excellent verbal and written communication skills, a polite, outgoing and professional demeanor, and be very confident speaking with customers on the telephone.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Contract Type: Permanent (6-month probation period).
- Working Hours: Monday to Friday, 8.30am to 5.30pm (option of hybrid working post probation).
- Location: Ace Express Freight, 216 Great Bridge St, West Bromwich B70 0DE, United Kingdom.
Key Duties of the Role
- Managing the sales team’s diaries and making appointments as required.
- Managing a sales database with notes, follow up dates, etc.
- Answering customer enquiries in a timely and efficient manner.
- Dealing with sales enquiries and quoting or checking costs with the sales team as required.
- Identify any extra opportunities with existing clients (upsell and cross sell).
- Helping to solve logistical problems.
- Liaising closely with the sales team.
- Dealing with clients in a professional and trustworthy manner.
- Ensuring all work undertaken by the company is of a sound commercial nature.
- Offering after-sales support to customers.
- Preparing spot quotes for potential customers and processing order requests.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Essential Requirements
- 1-2 years' experience in sales coordination, sales administration, or customer support role.
- Proficiency in Microsoft Office.
- Excellent verbal and written communication skills.
- Strong administrative and organizational skills.
- Excellent interpersonal and customer service skills.
- Ability to work on your own and as part of a team.
- Basic maths skills.
If you meet the above criteria and are interested in applying, please send your CV and cover letter to lmurtagh@ace-express.com.
This job description is intended to provide a general overview of the principal responsibilities and qualifications associated with this role. It is not intended to be an exhaustive list of all duties, responsibilities, or requirements. The successful candidate may be required to perform additional duties appropriate to the role, either now or in the future.
Ace Express Freight is an Equal Opportunities Employer.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London