GEA Group
Sales & Commercial Support
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GEA is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors. Our portfolio includes machinery and plants as well as advanced process technology, components and comprehensive services. Guided by a strong sense of purpose, our more than 18,000 dedicated employees work to enhance the sustainability and efficiency of production processes globally.
Responsibilities / Tasks
The Sales & Commercial Support Coordinator is responsible for providing sales and commercial administration support throughout the customer lifecycle, from order execution, project administration, through to completion and handover. Acting as a key link between Sales, Projects, Customers and Manufacturing, ensuring accurate administration, effective communication and the delivery of a positive customer experience.
Based in Milton Keynes, this role reports directly to the Head of Commercial Support and operates on a hybrid basis, with a requirement to be onsite two days per week.
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Responsibilities
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Order Coordination
- Coordinate customer orders from receipt through to delivery and handover.
- Manage SAP order processing and maintain order status and delivery schedules.
- Act as a liaison between customers, sales teams, factories and project teams.
- Coordinate project handovers between Sales, Project and Service teams.
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Sales & Commercial Support
- Support the coordination of sales opportunities.
- Complete pre-qualification questionnaires and alike.
- Provide commercial administration support, including reviewing customer terms and conditions alongside the Head of Commercial Support.
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Administration & Compliance
- Ensure all documentation complies with company standards and contractual requirements.
- Maintain accurate records in accordance with company procedures.
- Adhere to corporate policies, quality standards and working instructions.
- Provide support and cover across the wider Sales Support team as required.
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Your Profile / Qualifications
- Knowledge and Experience with SAP (Preferred)
- Minimum of 3 years working in an office/projects environment (Preferred)
- Good Interpersonal Skills
- Excellent written and verbal communication skills
- Willingness to learn, adapt to changing situations and flexible attitude to tasks
- Able to work independently, under pressure and to time constraints
- Good working knowledge of Microsoft Office suite
- Willingness to grow with the role
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