First Home Improvements
Sales Consultant
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Company Description
First Home Improvements is a long-established home improvement company, tracing its roots back to the 1970s and specializing in high-quality, energy-efficient residential products. The company offers conservatories, porches, roofline solutions, windows, doors (including bi-fold), and garage doors, all sourced from quality-assured suppliers and backed by a 10-year warranty. With over 300 industry professionals, including sales consultants, designers, craftsmen, and installation teams, First Home Improvements is known for enduring product quality and outstanding customer care. The business combines the capacity of a large provider with the personal attention of a smaller company, helping customers achieve their ideal home through tailored, innovative solutions.
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Role Description
This is a full-time role based in Bournemouth (other branch postcode's locations include SO, PO, BN) for a Sales Consultant at First Home Improvements. The Sales Consultant will engage with prospective and existing customers. Day-to-day tasks include conducting consultations, preparing quotes, following up on inquiries, and guiding customers through the sales. The role also involves maintaining detailed records in CRM systems, collaborating with designers and installation teams to ensure accurate specifications, and supporting customers with product information and after-sales care.
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Qualifications
- Excellent Communication skills, both verbal and written.
- Strong Interpersonal Skills and Customer Service abilities
- Aptitude for Sales and proven Sales experience
- Relevant experience in the home improvements industry is a plus
- Strong organizational and time-management abilities.
- Ability to work independently and within a team.
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