Attic Self Storage Limited
Sales Consultant
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Company Description
Attic Self Storage Limited is London’s premier independent, multi-award-winning self storage operator, known for state-of-the-art facilities and a strong focus on customer experience. Established in 2008, the company combines modern technology with innovative operational practices to deliver secure, convenient, and user-friendly storage solutions. Attic Self Storage is currently in an accelerated growth phase, expanding its footprint across London. The company aims to become the largest independent operator and London’s fourth-largest self storage provider by 2025, offering team members opportunities to grow with the business.
Role Description
This is a full-time, on-site Sales Consultant role based at our Bermondsey location. The Sales Consultant will welcome and assist prospective and existing customers in person, by phone, and via digital channels, guiding them to the most suitable storage solutions. Day-to-day responsibilities include:
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- Conducting facility tours
- Providing accurate product and pricing information
- Preparing quotations
- Converting inquiries into reservations and completed sales
- Handling customer account administration
- Processing payments
- Maintaining up-to-date records
- Ensuring a high standard of presentation across the facility
- Proactively following up on leads
- Supporting local marketing activities
- Collaborating with colleagues to achieve sales targets and deliver an excellent customer experience
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Qualifications
- Proven abilities in Sales Consulting and Consulting, with a focus on understanding customer needs and recommending appropriate solutions.
- Strong Customer Service and Customer Satisfaction skills, with a commitment to building long-term relationships and resolving issues effectively.
- Excellent Communication skills, including clear verbal and written communication with a diverse customer base and internal teams.
- Comfort with working to targets, using CRM or booking systems, and handling basic numerical tasks such as quotes and payments.
- Previous experience in retail, hospitality, self storage, or another customer-facing sales environment is highly beneficial.
- Ability to work on-site in Bermondsey on a full-time schedule, including some weekends or evenings as required.
- Reliable, organized, and self-motivated, with a positive attitude and willingness to learn and adapt in a growing company.
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