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Key Responsibilities and Deliverables:
In-Store Sales and Marketing
- Carry out Cold calling and self-generating leads
- Sell renewable energy and financial products and services to individuals and companies
- Build market position by locating, developing, defining, negotiating through to effectively closing sales
- Meet weekly and monthly sales objectives
- Provide relevant feedback on competitor and promotional launches to management and relevant stakeholders
- Build and maintain strong working relationships with team and management
Administration
- Compile weekly and monthly reports based on customer liaison and sales leads
- Identify challenges and ensure corrective actions are put in place timeously
- Ensure relevant reports and figures are completed and delivered to the business within the required timelines
- Maintain an updated database including all activities, partners, and opportunities with their current status
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Management of Operational and Promotional Activity
- Efficiently execute all operational activities of the field
- Protect Company assets in area of responsibility
- Monitor and control stores expenses within allocated budgets
- Ensure compliance with policy and procedures of the Company
Customer Satisfaction and Service
- Ensure a high standard of customer service levels are maintained at all times
- Gather feedback from customer complaints, queries and requests and ensure effective resolution
- Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments
- Keep abreast of current technology trends relevant to the Energy & Financial industry
- Provide customized, cost-effective solutions addressing client needs
- Effective client relationship management
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Key Competencies:
- Organisational commitment
- Teamwork & collaboration
- Relationship building
- Agility
- Performance & results driven
- Continuous growth & improvement
- Resilience & stress management
- Service excellence
- Analysis & problem solving
- Sales orientation
- Quality & detail excellence
Minimum Qualifications:
- Diploma/NQF level 5
Minimum Experience:
- 2-3 years’ experience in a Sales Environment, preferably within the Energy & Financial industry
Knowledge, Skills & Abilities:
- Sales acumen
- Marketing principle knowledge
- Customer service skills
- Administration skills
- Communication skills (verbal & written)
- Computer literacy - MS office suite
Job Summary:
To sell renewable energy and financial products, through effective customer engagement and relationship building.
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Skills
Cold Calling
Lead Generation
Sales Negotiation
Relationship Building
Customer Service
Market Analysis
Reporting
Database Management
Budget Control
Communication Skills
MS Office
Marketing Principles