Anglian Home Improvements
Sales Consultant
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Company Description
Anglian Home Improvements, a trading style of Anglian Windows Ltd, was established in 1966 and is a UK market leader in high-quality home improvement products, including windows, doors, conservatories, roof trim, garage conversions, and driveways. The company is committed to raising standards for customers and delivering strong customer service, reflected in its recognition as a Feefo Trusted Merchant. Anglian actively engages with local charities, communities, and various industry and environmental bodies, demonstrating a strong sense of social responsibility. With opportunities ranging from installation roles to office-based positions across the country, Anglian offers diverse career paths for individuals interested in the home improvements sector.
Role Description
This full-time remote Sales Consultant role focuses on guiding potential and existing customers through home improvement solutions that meet their needs and preferences.
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Day-to-day responsibilities include:
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- Conducting virtual consultations
- Understanding customer requirements
- Preparing quotations
- Explaining product features and benefits clearly and accurately
- Following up on leads
- Managing an active pipeline
- Maintaining accurate records of customer interactions and sales activities
The Sales Consultant will collaborate with internal teams to ensure a smooth customer journey, support after-sales service, and contribute to meeting and exceeding individual and team sales targets.
Qualifications
- Strong Sales Consulting and Consulting skills to identify customer needs and recommend appropriate home improvement solutions.
- Excellent Customer Service and Customer Satisfaction skills to ensure a positive experience throughout the sales process.
- Effective Communication skills, including clear verbal and written communication in remote and virtual settings.
- Relevant experience in residential sales, home improvements, or a similar customer-facing environment is beneficial.
- Ability to work independently in a remote setting, manage time effectively, and handle multiple leads and tasks concurrently.
- Comfort with digital tools and CRM systems for virtual consultations, documentation, and follow-up activities.
- A results-oriented approach with a focus on achieving sales targets ethically and transparently.
- Valid right to work in the UK and flexibility to work full-time hours, including occasional evenings or weekends if required.
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