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Sales Coordinator
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We're recruiting: Sales Co-ordinator
We're working with a well established national charity to find a brilliantly organised Sales Coordinator to join their Fundraising team. If you love keeping things running smoothly behind the scenes and want your work to make a real difference, this could be the role for you.
The role
You'll provide high-quality administrative and operational support to our client's Sales team, freeing them up to focus on income generation and supporter engagement. No two days are the same, you'll be at the heart of a busy, fast-paced team that raises millions each year through a packed calendar of events.
What you'll be doing
- Managing event bookings, changes and confirmations
- Owning award-point administration and reporting
- Supporting the Head of Sales with weekly sales reporting
- Chasing and adding purchase orders to the CRM
- Co-ordinating fundraising committee meetings, attendance and slides
- Managing a shared inbox and handling supporter enquiries
- Supporting with raffle prizes and owning the delivery of auction prizes
- Chasing event re-bookers
- Adding gifts-in-kind and updating donations on the CRM
- Assisting with finance queries, including aged debt
- Supporting the wider Sales team with account-led enquiries
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What our client is looking for
- Strong organisation and prioritisation, comfortable juggling multiple deadlines and workstreams
- Friendly, clear and professional communication with supporters and colleagues
- Excellent attention to detail across bookings, payments and records
- A warm, problem-solving approach to customer service
- A collaborative team player who works well across functions
- An understanding of data confidentiality and following internal processes
- Initiative to resolve simple issues and the judgement to know when to escalate
- Confident with Microsoft Office and comfortable updating a CRM or booking system
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What's on offer
- 25 days' annual leave, plus 3 additional days at Christmas
- Excellent pension scheme
- Private health and dental care
- Life assurance
- Hybrid working (minimum 2 days per week in the office)
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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