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Location:
UK - Maidstone
Job Family
Sales
Time Type
Full time
Job Requisition ID
R0009200
Experience Years
0-3 Years of Experience
Employee Type
Regular
About The Opportunity
In this role, you will play a key part in supporting daily sales operations, managing customer orders, coordinating supply and demand activities, and ensuring excellent service delivery. You will work closely with Account Managers, Supply Chain, Logistics and other internal stakeholders to ensure products are delivered efficiently and customer expectations are consistently met.
Responsibilities
As a Sales Coordinator, you will play a vital role in supporting the day-to-day sales operation. Working closely with customers, Account Managers and internal teams, you will help ensure orders are processed accurately, supply and demand remain aligned, and exceptional customer service is delivered at every stage.
Sales & Order Management
- Accurately enter and manage customer orders within Driscoll's systems.
- Support Account Managers with order execution, pricing and volume coordination.
- Communicate directly with customers regarding orders, availability and expectations.
- Monitor customer orders and make necessary adjustments based on supply availability.
Supply & Demand Coordination
- Support daily supply alignment and customer order management.
- Generate and maintain reports to assist Account Managers in decision-making.
- Identify potential supply issues and proactively communicate solutions.
- Flag orders that may require invoice adjustments or claims processing.
Administration & Reporting
- Maintain and update sales databases, service level reports and supply trackers.
- Support weekly and period-end sales activities.
- Compile and analyse information to assist with business reviews and planning activities.
- Produce accurate reports using Excel and other business systems.
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Cross-Functional Collaboration
- Work closely with Supply Chain, Transportation, Finance and Customer Service teams.
- Contribute ideas to improve processes and operational efficiency.
- Help resolve operational issues by collaborating across departments.
- Act as a professional ambassador for Driscoll's in all interactions.
Candidate Profile
We're looking for a highly organised and proactive professional who enjoys working in a fast-paced environment. You'll be someone who thrives on solving problems, building relationships and ensuring every detail is managed accurately while keeping the customer at the centre of everything you do.
Skills & Experience
- Experience in an administrative, sales support, customer service or operational coordination role.
- Strong Microsoft Office skills, particularly Excel (sorting, filtering, formulas and pivot tables).
- Experience working with ERP systems such as Oracle or Microsoft Dynamics is an advantage.
- Ability to analyse information and make decisions based on available inventory and supply.
- Strong organisational skills and excellent attention to detail.
Personal Attributes
- Strong communication skills, both written and verbal.
- Customer-focused with a genuine people-first mentality.
- Proactive problem solver who can anticipate challenges before they arise.
- Comfortable working in a dynamic, fast-paced environment.
- Able to build effective relationships across multiple teams and functions.
Preferred Qualifications
- Bachelor's degree or equivalent experience.
- Experience within fresh produce, perishables, operations or supply chain environments.
- Ability to work effectively under pressure and manage changing priorities.
- Valid passport and ability to travel internationally when required.
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About Driscolls
Driscoll's is the global market leader for fresh strawberries, blueberries, raspberries and blackberries. With more than 100 years of farming heritage and hundreds of independent growers around the world, Driscoll's is passionate about growing fresh, beautiful and delicious berries. Our values of humility, passion and trustworthiness have guided our mission to delight consumers around the world. Driscoll's exclusive patented berry varieties are developed through years of research using only natural breeding methods – meaning, no GMOs. From farm-to-table, we focus on delivering a high quality, premium berry experience with our many supply chain partners. Driscoll's is the trusted brand for Only the Finest Berries™.
Driscoll's es el proveedor líder en la comercialización de Fresas, Frambuesas, Zarzamoras y Arándanos Azules en el mundo. Con más de 100 años de herencia en agricultura y cientos de productores independiente alrededor del mundo, Driscoll's es una compañía apasionada por cultivar Berries frescas, hermosas y deliciosas. Nuestros valores de humildad, pasión y confianza han guiado nuestra misión de deleitar a los consumidores en el mundo. Las variedades exclusivas de Driscoll's han sido desarrolladas a través de años de investigación usando sólo métodos de mejoramiento natural. De la granja a la mesa, nos enfocamos en ofrecer una experiencia de alta calidad con apoyo de nuestros socios de la cadena de suministro. Driscoll's es la marca de confianza de sólo las mejores Berries.
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