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Sales & Customer Service Advisor
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About The Role
Based in Brentford, London, this part-time, permanent Sales & Customer Service Advisor position offers 20 hours weekly at £13.22 hourly, plus uncapped commission. Working for a national storage firm through Pertemps London, the successful candidate handles inbound and outbound sales calls, answers enquiries via phone and email, and builds relationships with new and existing clients. Key duties include understanding customer requirements, preparing tailored quotations, and identifying chances to grow accounts. Applicants need confidence, a customer-focused approach, and a natural flair for selling. The role suits someone who enjoys conversing with people, developing rapport, and achieving targets within a supportive setting.
Permanent Part-Time Sales & Customer Service Advisor
Brentford | 20 hours per week | Up to £13.22 per hour + Uncapped Commission
Are you a confident, customer-focused individual with a natural flair for sales?
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We are recruiting on behalf of a well-established national storage company for a Permanent Part-Time Sales & Customer Service Advisor to join their team based at their Brentford offices.
This is a great opportunity for someone who enjoys speaking with customers, building relationships and achieving results.
The Role You Will Be Responsible For
- Handling inbound and outbound sales calls
- Responding to customer enquiries by phone and email
- Building strong relationships with new and existing customers
- Understanding customer needs and providing tailored quotations
- Identifying opportunities to upsell additional products and services
- Processing deposits and arranging follow-up contact
- Maintaining accurate customer information on the CRM system
- Delivering excellent customer service and escalating complaints when required
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About You
- At least 2 years' experience within a call/contact centre environment
- A natural sales ability and positive, "can-do" attitude
- Excellent communication and relationship-building skills
- Strong customer service skills
- Good organisation and attention to detail
- Confidence using Microsoft Office and CRM systems
- A results-driven approach and the ability to work well within a small team
- Previous complaint-handling experience would be advantageous
Hours & Salary
Permanent, Part-Time: 20 hours per week
Salary: Up to £13.22 per hour + uncapped commission
Location: Brentford, TW7
The Working Pattern Will Include
- Saturday: 9:00am to 5:00pm
- Sunday: 10:00am to 4:00pm
- 6 additional hours during the week
If you are an enthusiastic customer service professional who enjoys sales, building relationships, and achieving results, we would love to hear from you.
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