Purpose of the Sales Data Administrator

The purpose of the Sales Data Administrator is to support the sales teams by ensuring that all operational aspects of the sales process run smoothly and efficiently. This role acts as the backbone of the sales organisation by transacting sales throughout all elements of the quote to cash process.

What you'll do at work

• Prepare and process quotes, proposals, and sales orders. Apply accurate and up-to-date customer and sales records in SharePoint, BC, and other internal systems.
• Complete the transactions within the end-to-end quote-to-cash process to a high degree of accuracy, including quote creation, order processing, and issue resolution.
• Process and book customer orders accurately within the finance system.
• Register services and manage supplier interactions via supplier portals, ensuring timely order confirmations.
• Collaborate cross-functionally with Sales, Finance, and Operations to expedite quote requests and customer orders.
• Track quote requests, monitor progress, and ensure consistent follow-ups with clients and internal stakeholders.
• Maintain accurate customer records, sales data, and documentation within the CRM system.
• Respond to partner and internal inquiries and provide relevant product or service information.
• Manage internal escalations and work towards prompt resolution.
• Ensure clear and timely communication of updates between teams and stakeholders.