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Who We Are
We're one of Europe's fastest-growing fintech companies – on a mission to create the world's most empowering way to pay.
We launched the product in 2020 and achieved double unicorn status, valued at $2 billion, and since then have taken on more than 6 million customers.
Our mission is to become the best way to pay for anything, anywhere and say goodbye to credit costs for everyone. This is huge. Want to join us?
About The Role
The Sales Analyst, Intelligent Commerce will support Zilch’s Intelligent Commerce sales team with the reporting, insights, and campaign analysis needed to win, grow, and retain merchant partners.
Working closely with Sales, Commercial, Product, and Product Analytics, you’ll help size audiences, support campaign setup, monitor performance, and produce clear reporting that demonstrates value to brands.
You’ll use customer, transaction, merchant, and campaign data to understand what is working, where performance can improve, and which opportunities are most commercially valuable.
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This is more than a reporting role. You’ll turn analysis into practical recommendations that help improve campaigns, strengthen merchant relationships, and support Zilch’s growth towards a payments media network.
Day To Day Responsibilities
- Build and maintain dashboards for campaign, merchant, revenue, and margin performance.
- Support Sales with audience sizing, customer insights, category analysis, and pitch materials.
- Help define campaign KPIs, reporting requirements, and measurement approaches.
- Monitor live campaign performance and highlight risks or optimisation opportunities.
- Produce clear post-campaign reporting and recommendations for merchants.
- Analyse performance across merchants, audiences, placements, and campaign types.
- Track repeat bookings, merchant retention, revenue, and portfolio trends.
- Partner with Product Analytics to connect campaign results with customer behaviour and transactions.
- Improve reporting processes, data quality, and commercial metric definitions.
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What We're Looking For
- Around 1–2 years of experience in analytics, business intelligence, or a related role.
- Strong SQL skills and confidence working with data independently.
- Experience building dashboards or recurring reports in a BI tool.
- Good commercial judgement and an understanding of metrics such as revenue, margin, conversion, ROAS, and retention.
- Able to explain what happened, why it happened, and what should happen next.
- Strong attention to detail, particularly for merchant-facing analysis.
- Clear communication skills and confidence working with non-technical stakeholders.
- Proactive, organised, and comfortable working across multiple priorities.
Bonus Skills
- Sales Analytics
- Revenue Analytics
- Marketing Analytics
- Ecommerce
- Payments
- Advertising
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