Roche Bobois
Sales & Design Consultant – Harrods
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Sales & Design Consultant – Harrods
Location: Roche Bobois, Harrods, Knightsbridge, London
Contract: Full-time, permanent
Reporting to: Showroom Manager
About Roche Bobois
Roche Bobois is a world-leading name in high-end furniture and interior design. With a presence in more than 55 countries, the brand is renowned for its distinctive French Art de Vivre, exceptional craftsmanship, and collaborations with internationally celebrated designers, architects, and fashion houses.
We are looking for an accomplished Sales & Design Consultant to join our team within Harrods. This is an exciting opportunity for a commercially driven and design-conscious professional to represent Roche Bobois in one of the world’s most prestigious luxury retail destinations.
The Role
As a Sales & Design Consultant, you will act as a true ambassador for Roche Bobois, delivering an outstanding and highly personalised experience to a discerning international clientele.
You will guide clients through the entire sales and design journey, from the initial consultation and product selection to the development of tailored interior schemes, order completion, and after-sales follow-up.
Key Responsibilities
- Welcome and engage with clients in a professional, warm, and attentive manner.
- Build a thorough understanding of each client’s lifestyle, requirements, aesthetic preferences, and budget.
- Present Roche Bobois collections, materials, finishes, and customisation options with confidence and expertise.
- Create bespoke furniture and interior design proposals suited to the client’s space and expectations.
- Manage the full sales process, including quotations, negotiations, order confirmation, and payment.
- Proactively follow up enquiries, appointments, quotations, and sales opportunities.
- Develop long-term relationships with private clients, interior designers, architects, and international customers.
- Deliver agreed individual sales targets and contribute to the overall performance of the department.
- Maintain accurate client and opportunity records using the company CRM system.
- Liaise with the administration, logistics, and after-sales teams to ensure a seamless client experience.
- Keep clients informed throughout the production, delivery, and installation process.
- Support the visual presentation of the Roche Bobois concession in line with brand and Harrods standards.
- Participate in client events, collection launches, private appointments, and other commercial initiatives.
- Remain informed about new collections, design trends, materials, and the wider luxury interiors market.
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About You
- Previous experience in luxury retail, furniture, interior design, high-end fashion, property, or a related premium sector.
- A strong commercial track record and confidence working towards individual sales targets.
- A genuine passion for furniture, interiors, architecture, art, and design.
- Excellent communication, presentation, and relationship-building skills.
- The ability to engage confidently with high-net-worth and international clients.
- A consultative approach to selling, with strong listening and negotiation skills.
- Highly organised, proactive, and attentive to detail.
- Able to manage several clients and projects simultaneously.
- Professional, polished, and comfortable working within a demanding luxury environment.
- Fluent English is essential. Additional languages would be highly advantageous.
- Good digital skills and experience using CRM or sales management systems.
- Knowledge of space-planning, AutoCAD, Photoshop, or 3D design software would be an advantage.
- Flexibility to work weekends, bank holidays, and Harrods trading hours.
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What We Offer
- A permanent, full-time position within an internationally recognised luxury design brand.
- A competitive basic salary and commission structure.
- Ongoing product, design, and sales training.
- The opportunity to work with exceptional collections and prestigious clients.
- A creative, international, and performance-driven working environment.
- Career development opportunities within the Roche Bobois network.
To apply, please submit your CV and a short covering letter explaining your interest in Roche Bobois and your experience within luxury sales or interior design.
Roche Bobois is committed to equal opportunities and welcomes applications from candidates of all backgrounds.
Contact: j.lustgarten@roche-bobois.com
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