ramsac
Sales Development Executive
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Why Your Job Is Important to Us
As a well-reputed IT Managed Services Provider, we have a credible track record of delivering excellent outsourced IT and Cyber Security services. Our focus is the everyday economy - midmarket organisations who choose to partner for their technology needs rather than build it themselves. Over the past 30 years we have built our reputation on relationships, trust and the quality of our team, and we're now investing seriously in how we find and win the next generation of clients like them.
We are building a proper, structured new-business function for the first time - one that doesn't rely on personal networks and referrals alone. This role is at the centre of it.
You will not be starting cold. A colleague builds and maintains a database of the right target organisations, enriched with signals that tell us who is genuinely likely to be reviewing their IT provider right now. Your job is to work that list: picking up the phone, showing up in person at the events and forums where our target clients spend their time, and turning genuine interest into well-qualified conversations.
This is a middle-funnel role, and deliberately so. You are not responsible for building the target list from scratch, and you are not responsible for closing the deal or running a tender response - those sit either side of you. Your job is everything in between: making contact, qualifying properly, and handing over a conversation that's genuinely worth someone else's time.
Core Responsibilities
You're one of three roles working together as a single motion, and it's worth being clear about the shape of it:
- New Business Executive - builds and maintains the target database, tracks the signals that tell us who's likely to be in-market, and runs events and content that keep ramsac visible before a prospect is ready to buy.
- Sales Development Executive (this role) - works that list directly: outbound calls, in-person networking, and referral partner contact, turning it into qualified, well-documented opportunities.
- New Business Manager - takes the opportunities you create, progresses them, runs tender responses, and closes the business.
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This isn't a junior calling role sitting underneath someone. It's a genuine middle tier, built for someone who already knows how to build and run their own pipeline, and doesn't need a finished playbook handed to them to be effective.
- Make outbound sales calls every day, prioritised against the businesses most likely to be genuinely in-market - not working a flat, undifferentiated list
- Represent ramsac in person at networking events, industry forums and conferences where our target clients spend their time
- Maintain regular contact with referral partners, working the same target accounts from a different angle
- Qualify every conversation properly before it's handed on - a named organisation, a real decision-influencer, and enough context that the next person doesn't start from zero
- Keep the CRM properly maintained - every contact logged, every opportunity qualified against a clear bar
- Feed back into the target list what's actually working, so targeting keeps improving over time.
You will build a genuine middle-funnel motion. You'll prove what a well-qualified opportunity actually looks like for ramsac, build your own rhythm for outbound and in-person activity, and turn a good target list into a real, trusted pipeline that the rest of the business wants to work from.
Inspire Us!
We are building the UK’s Best in Class Technology Service Provider. To do that, we only want to work with the best. Our staff are proud to say, ‘I am ramsac’ and their personal values reflect the core ramsac beliefs, which is all about going the extra mile and being genuinely concerned about providing clients with the highest quality service.
Are you ramsac enough to be part of this very special team?
What’s Really Important to Us
This is a deliberate middle ground - more independent and more experienced than a junior outbound or graduate SDR role, but not a leadership or strategy position. We're looking for someone who has already built and run their own pipeline somewhere else, who is comfortable picking up the phone without a script, and who genuinely enjoys the work of finding and creating opportunities rather than just following up on what arrives.
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- You're self-sufficient. You don't need close day-to-day coaching to know what a good week looks like, but you're also a genuine team player - happy to work closely with the person building your target list and the person you're handing opportunities to, because the whole motion only works if all three roles trust each other.
- Proven experience independently generating and progressing your own sales pipeline - not just working leads handed to you
- Genuine comfort with structured outbound calling as a core, daily part of the job
- Confidence representing a business in person, at networking events and industry forums
- Strong organisational discipline - you'll be trusted to manage your own CRM hygiene and qualification standards
- Resilience and self-motivation - this is a role built from a standing start, not an existing, well-worn playbook
- The judgement to know when a conversation is genuinely worth passing on, and when it isn't yet
We're not looking for someone to follow an established script - there isn't one yet. We're looking for someone who wants to help build it: who's genuinely energised by the first conversation with a business that doesn't know us yet, and who takes real pride in turning that into something the rest of the team is glad to take on.
The Icing on the Cake
- Experience selling into IT services, managed services, or a comparable technical/consultative sale
- An existing network or familiarity within the London/South-East mid-market business community
- Experience working in a business with a defined ideal customer profile and a signal- or trigger-based approach to targeting, rather than pure volume calling
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