RiskSmart
Sales Development Representative at RiskSmart | B2B SaaS
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Sales Development Representative
Company: RiskSmart
Location: Manchester (City Centre) | Hybrid
Job type: Full-time | Permanent
Department: Sales
About RiskSmart
RiskSmart is one of the fastest-growing tech scale-ups in Manchester, helping businesses simplify governance, risk and compliance. Our platform helps risk teams move away from spreadsheets, manual processes and clunky legacy systems by giving them clearer visibility, better reporting and more control over risk management. We work with well-known brands across financial services, retail, technology, energy and professional services, and our growth has been recognised across multiple industry awards.
The Role
You'll sit at the start of our sales process, starting conversations with senior risk, compliance and governance professionals such as Heads of Risk, Chief Risk Officers and Compliance Officers in regulated industries. Through cold calling, email, LinkedIn and events, you'll create interest in RiskSmart, uncover pain points, qualify opportunities and book high-quality demos for your Account Executive. You'll join a team of SDRs organised into vertical pods, each focused on specific industries and partnered with a dedicated Account Executive. That means you'll build real expertise in your market rather than calling everyone and anyone. This role is built for someone who has spent a year or more in business development, recruitment or another outbound sales role and is ready to take those skills into software sales. Our SDR team joined us from a wide range of backgrounds, so we know how well that experience translates.
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What you'll be doing
- Researching target accounts and contacts within your industries
- Outreach through phone, email, LinkedIn and events
- Speaking with risk and compliance professionals to understand their challenges
- Uncovering pain points and assessing product fit
- Hosting discovery calls to understand prospects' context and requirements
- Qualifying opportunities and booking demos for your Account Executive
- Nurturing early-stage opportunities before handover
- Keeping CRM records accurate and up to date
What we're looking for
You'll have at least 12 months' experience in business development, recruitment, telesales or a similar outbound, target-driven role. SaaS experience isn't required. We'll teach you the product and the market.
You'll bring:
- Confidence on the phone and a genuine comfort with cold outreach
- A track record of working to and hitting targets
- Resilience and the ability to bounce back from rejection
- Curiosity and a willingness to ask the next question
- Strong written and verbal communication skills
- The ability to build professional relationships with senior stakeholders
- Commercial awareness and a proactive mindset
- Strong organisation and attention to detail
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How we'll develop you
- Structured onboarding and a ramp period so you can build up to target with support
- Regular call coaching and reviews with your Team Lead
- Training sessions focused on discovery, objection handling and industry knowledge
- Close collaboration with your Account Executive on every opportunity
- Clear routes to progress, with SDRs historically moving into Account Executive, Account Management, Customer Success, RevOps and leadership roles
Benefits
- Uncapped commission
- Hybrid working
- 30 days holiday, plus your birthday off
- Private medical cover with Bupa
- Quarterly socials and team awards
- Company trips in line with key milestones
- Dedicated mental health support
- Charity day
Our values
- Keep it simple
- Move at pace
- We work how you work
- Succeed together
Interested?
If you've been working on outreach/business development, hitting targets for a year or more and want to build a career in SaaS sales, we'd love to hear from you. From day one, we'll invest in your training and development, giving you the coaching, support and opportunities to grow as far as your ambition takes you.
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