Cresta
Sales Development Representative EMEA, London
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Sales Development Representative (SDR) - EMEA, London
At Cresta, we unlock true potential in customer experiences, turning every conversation into a competitive advantage. Our unified AI platform, combining conversational AI agents, human agent augmentation, and conversation intelligence, empowers global leaders like United Airlines, Cox Communications, and Marriott to deliver world-class service daily.
Born at the Stanford AI Lab with over $270 million in funding from elite investors (a16z, Greylock, Sequoia), Cresta is shaping the future of AI-driven customer engagement under a leadership that’s defining AI’s path forward.
As AI transforms business interactions, come join us in building that future.
About the Role
We’re hiring a Sales Development Representative (SDR) in the EMEA, London Region. You’ll drive the sales pipeline through outbound prospecting and inbound qualification, generating high-quality leads critical to our growth and the team’s success. The ideal candidate thrives in Sales Operations with exceptional business acumen, technical fluency, and natural sales instincts.
Responsibilities
- Build Cresta’s client roster by conducting personalised outreach via email, calls, and targeted social media strategies.
- Craft engaging messaging tailored to high-value accounts to spark interest and drive conversions.
- Collaborate with Sales and Marketing teams to design, execute, and refine campaigns that fuel revenue growth.
- Analyse market data to develop strategic outreach approaches, increasing brand awareness and interest.
- Partner directly with Account Executives to convert leads into meetings and pipeline opportunities.
- Research, build, and prioritise target account lists with laser-sharp focus on ROI potential.
- Conduct high-level stakeholder conversations with executives to qualify opportunities.
- Meet or exceed monthly quotas for meetings, qualified opportunities, and pipeline generated.
- Assist in preparing tailored sales collateral, including pitches, decks, reference materials, and other supporting materials.
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Qualifications We Value
- Bachelor’s degree in Business, Marketing, Communications, or a related field.
- Previous sales experience in Software/High-Tech industries preferred, with a minimum of 6+ months in any domain.
- Capacity to perform in a fast-paced, high-pressure Sales Operations setup.
- Competitive mindset with a resume that reflects overcoming objections and hitting targets.
- Positive, resilient disposition — you embrace rejections, stay solution-driven, and show initiative.
- Self-starter mindset: proactively seek improvements, capitalise on every opportunity, and continuously upskill.
- Demonstrated exceptional organisational skills and ability to prioritise relentlessly.
- Exceptional business acumen with clarity of thought; able to articulate complex ideas succinctly in writing, speech, or presentations.
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Perks & Benefits
We design our benefits programme to empower both your career and well-being, with flexibility across:
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Healthcare: Comprehensive coverage (medical, dental, vision) tailored to individual needs and family plans.
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Work-life balance: 20 days of paid vacation and generous paid parental leave for new parents.
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Remote work support: A home-office setup allowance to ensure productivity at any location.
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Wellness budget: Monthly stipends for professional development and mental/physical balance resources.
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Compensation Philosophy:
At Cresta, we believe in recognition of impact and investment in excellence. Compensation is highly индивидуальный, factores including:
- Experience
- Skills & education
- Geographical location
Beyond base pay, we offer competitive equity and a holistic benefits package covering both you and your family.
⚠️ Protection Against Recruiting Fraud
We’ve observed a surge in imposter recruiters targeting job candidates via fake offers and interviews. To safeguard you:
- Official Cresta contact recommendations will always come from @cresta.ai email addresses.
- Any unsolicited communication from other domains, even claiming affiliation, should be disregarded.
- Should doubts arise, verify directly with our recruiting team: contact: recruiting@cresta.ai.
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