Solab IT Services
Sales Development Representative
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Solab IT Services - Aberdeen
Solab IT Services are a local Aberdeen, fast-growing company within the Information Technology industry, looking for a Sales Development Representative who is confident, motivated and keen to develop a career in a customer facing sales role.
This is a great opportunity for someone who enjoys speaking to people, building relationships and identifying new business opportunities. The role would suit someone who is organised, proactive and comfortable working in a busy sales environment, with the support of an experienced team around them.
The Role
This position plays a key role within the Sales team, supporting business growth through outbound prospecting, lead qualification, customer engagement and sales administration.
Key responsibilities include:
- Outbound Prospecting & Lead Generation: Research potential customers and identify new business opportunities through networking, telephone, email and LinkedIn.
- Inbound Sales Enquiries: Manage and respond to inbound commercial enquiries and calls, ensuring they are qualified and progressed appropriately.
- Customer Engagement: Engage with potential and existing customers to build relationships, generate leads and support a positive customer experience.
- Sales Pipeline Administration: Maintain accurate customer and opportunity records within Halo CRM and support the progression of opportunities through the sales process.
- Sales Processing: Process sales orders, manage renewals and recurring revenue tracking and coordinate invoicing queries between clients and Finance to ensure timely resolution.
- Quotations & Sales Documentation: Create and issue quotations and internal sales order forms using approved pricing. Prepare standard sales contracts and associated sales documentation.
- Procurement Support: Purchase Order Processing for Solab and client projects in line with company approval processes. Liaise with suppliers to ensure timely delivery.
- Renewals: Support customer renewals by tracking upcoming renewal opportunities, contacting customers where required and working with Finance to ensure renewals are processed efficiently.
- Sales Coordination: Coordinate sales meeting actions, follow up on agreed tasks and support general sales administration.
- Sales Handover: Support the handover from sales to project delivery, including creating new projects in Halo and coordinating customer kick-off meetings where required.
- Marketing & Event Coordination: Work with our external marketing agency to plan, develop, and coordinate marketing content and campaigns across digital, social media and email channels.
- Analytics and Reporting: Review quarterly marketing performance reports, highlight key insights and recommendations to leadership.
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The Ideal Candidate
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The ideal candidate will have the following qualifications, experience & skills:
- Previous experience in sales, customer service, business development or a customer-facing role, ideally within an Information Technology environment.
- Confident communicator with a professional and friendly approach.
- Excellent written and verbal communication skills.
- Comfortable making outbound contact, prospecting new clients and building relationships.
- Strong organisational and time-management skills, with the ability to manage multiple tasks and follow-ups.
- Good attention to detail and accuracy when updating Orders, CRM records and preparing sales documentation/quotes.
- Confident using Microsoft Office applications.
- Experience using a CRM system would be advantageous.
- Self-motivated, proactive and keen to learn.
Work Location, Hours & Conditions
This is an office-based role in central Aberdeen, which is ideally full-time but part-time (min 4 days) may be considered for the right candidate.
You must have the right to work in the UK. Sponsorship is not available for this role.
Please send your CV and a cover letter explaining what makes you stand out to recruitment@solab.co.uk
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