Loxa
Sales Development Representative
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Business Development Representative
Full-time | Loxa | Russell Square, London (Office-based)
£32k base + £10k variable bonus + equity (subject to criteria)
About Loxa
Loxa is on a mission to protect all retail customers, everywhere. We build and operate modern insurance products that are embedded into retail journeys, helping merchants protect their customers before, during and after the sale.
After integrating 60+ retailers over our first two years, we are scaling into new product categories and distribution models. As we grow, building a consistent, high-quality pipeline of new retail partners becomes mission-critical.
We are now hiring a Business Development Representative to sit at the very front of Loxa’s commercial engine, opening doors with retailers and brands across the UK.
The Opportunity
This is a high-energy, high-ownership role at the top of Loxa’s sales funnel. You will be the first voice prospects hear and the first impression they get of Loxa – and you’ll treat that responsibility seriously.
Your days will be built around volume and quality in equal measure: 100+ cold calls a day, sharp and tailored outreach, and creative social selling across LinkedIn and beyond. You’ll learn the embedded insurance market inside out, understand what makes retailers tick, and book qualified meetings that turn into long-term partnerships.
You’ll work closely with the founders and partnership leads, with a clear path to growing into a full-cycle sales role as you prove yourself. This role suits someone hungry, resilient and endlessly curious – the kind of person who hears “no” nine times and dials the tenth with the same enthusiasm as the first.
What You’ll Do
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Outbound prospecting
- Make 100+ cold calls per day to retail and brand prospects, opening conversations and booking qualified meetings
- Research target accounts so every call is relevant, informed and worth the prospect’s time
- Handle objections confidently and professionally, learning from every conversation
- Keep the CRM accurate and up to date so the pipeline is always a true picture
Tailored outreach
- Build and send tailored decks and proposals to prospects, customised to their category, customer base and commercial priorities
- Follow up persistently and intelligently, adapting your message based on engagement
- Test and refine messaging, sequences and materials to improve response rates over time
Social selling
- Build a presence on LinkedIn and other channels, engaging prospects with relevant content and direct outreach
- Identify and experiment with new channels to reach decision-makers – events, communities, referrals, partnerships and beyond
- Turn online engagement into real conversations and booked meetings
Learning and development
- Build deep knowledge of the insurance, retail and manufacturing industries, and use it to speak credibly with senior stakeholders
- Proactively seek out coaching, feedback and best practice to sharpen your craft
- Share what’s working with the wider team so the whole commercial engine improves
Founder support and special projects
- Work directly with the founders on outbound strategy, target lists and campaign ideas
- Support ad hoc commercial projects and bring structure and energy to new initiatives as Loxa scales
What You Bring
Essential
- A strong balance of ego and empathy – the confidence to pick up the phone and the emotional intelligence to genuinely listen
- Determination and grit – you treat rejection as information and keep going
- A real interest in learning and development, and in discovering new channels to reach prospects
- Intelligence and curiosity, with a desire to learn the insurance, retail and manufacturing industries in depth
- Willingness to work hard and do whatever it takes to get the job done
- Excellent verbal and written communication skills
- A high level of ownership and accountability in a fast-moving environment
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Strong advantage
- Experience in outbound sales, business development or another target-driven role
- Experience selling to retailers, e-commerce businesses or brands
- Familiarity with CRM and sales engagement tools (e.g. HubSpot, Salesforce, Apollo or similar)
- Experience in insurance, fintech or another regulated industry
- Comfort working in an early-stage company where processes are still evolving
Why Join Loxa
- Be at the front line of Loxa’s growth, with your work directly visible in the pipeline
- Work directly with the founders in a trusted, high-impact role
- Clear progression path into full-cycle sales and partnership management
- Gain deep exposure to embedded insurance, digital commerce and retail partnerships
- Small, collaborative team with a strong bias towards action
- Office-based in our Elephant and Castle, central London base – working side by side with the whole team
Compensation
- £30k–£40k base salary (depending on experience) + £10k variable bonus tied to performance
- Equity options available after your first year, or earlier for exceptional performance
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