iovox
Sales Director Hospitality
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Position: Director of Sales – Hospitality, HeyGuest (UK & EU)
Location: United Kingdom
- Candidates must be based in, and currently resident in, the UK, with regular travel across the UK and EU.
Type: Full time
Reports to: Chief Commercial Officer
About iovox and HeyGuest:
iovox (pronounced eye-oh-voks) is a growing and profitable call analytics and AI company. Our technology is used by large businesses to increase revenue and improve operating efficiency.
With an estimated £1 billion in UK dining revenue already facilitated through iovox’s booking integrations with the leading table management platforms (OpenTable, ResDiary, SevenRooms, Zonal, Design My Night and liveRES among them) over the past decade, we are expanding our investment in this vital and growing market. We recently acquired HeyGuest.ai to focus exclusively on the hospitality market, and we are now adding a quota-carrying Junior Sales Director to our hospitality team, focused on winning multi-site restaurant, pub, hotel and venue groups of roughly 10 to 100 locations across the UK and EU.
HeyGuest is the brand under which this role will sell. It is a standalone platform, purpose-built for restaurant operators, and it is the product and brand identity you will represent in the market – in outreach, pitches, contracts and all customer-facing activity. HeyGuest automates guest conversations across voice, web chat, social and email, 24/7, checking live availability and confirming reservations without staff involvement, so teams can focus on the table in front of them rather than the phone behind the bar.
The customer ROI is proven: through the HeyGuest platform, Pizza Express increased phone bookings by 42% across more than 450 restaurants in the UK and Ireland. Building on this UK success, we are now growing HeyGuest across the EU markets already served by iovox’s other divisions (France, Spain, Italy, Portugal among others).
The Role:
This is an out-and-out, quota-carrying sales role, and an ideal next step for a driven, early-career sales professional ready to own their own patch. You will report directly to the Chief Commercial Officer, and you will not have any direct reports – your focus is 100% on selling, not on managing a team. Your target segment is multi-site restaurant, pub, hotel and venue operators with roughly 10 to 100 locations, across the UK and EU – businesses large enough to have a real, provable ROI case, but still fast-moving and accessible. With the full support of software developers, data scientists and technical support staff, you will be responsible for driving HeyGuest’s revenue growth across this segment. You will be focused on the following tasks:
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Achieve or exceed agreed sales targets as an individual, quota-carrying contributor.
- Win the new business already defined and in our rapidly growing sales pipeline of 10-100 site operators.
- Source new pipeline through your own outreach, hospitality industry networks and partner referrals, across both UK and EU markets.
- Support our existing table management integration partners, ensuring win-win opportunities.
- Continually refine go-to-market plans, launching new efforts in new markets as HeyGuest expands across the UK and EU.
- Provide input on, and assist with, the market-specific content and collateral needed for the sales process.
- Keep the CRM current and forecast accurately for weekly, monthly and quarterly reporting to the CCO. We make investment decisions on your numbers.
Your attitude, curiosity, analytical skills, and willingness to work hard are very important to us. This is a hands-on, individual-contributor role. We want confidence without ego.
Essential Skills:
- Based in the UK, with the existing right to work in the UK, and willing/able to travel regularly across the UK and EU for client meetings.
- A well-connected individual with a genuine network and/or credibility in hospitality – able to open conversations with owners, operators and decision-makers at mid-sized, multi-site groups.
- Quantifiable, if still early-stage, track record of hitting or exceeding sales targets in a quota-carrying, individual-contributor capacity.
- 2+ years sales experience, ideally in hospitality, SaaS or a related technology sector, selling to multi-site operators (roughly 10-100 locations) such as restaurant, pub, hotel or venue groups.
- Confident in front of owners, operations directors and regional managers, and able to build and present a clear, numbers-based business case.
- Technical understanding of how our services are used by our customers, and the ability to translate the benefits into easy-to-understand language.
- Metrics oriented, with strong analytical and logical problem-solving skills.
- Organised. Hits deadlines. History of following up on opportunities.
- Willing to embrace AI in your day-to-day duties to enhance overall performance and speed. Familiar with CRM and project management tools.
- Excellent verbal and written skills in English.
- Hungry and ambitious, with the capability to grow into a more senior sales role as HeyGuest and your own patch expand, and productive working remotely. (There will be periodic and required team days in London.)
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Nice-to-Have Skills:
- Fluency in Spanish, French, Italian or Portuguese: languages that support our EU markets.
- Existing relationships or deal experience in one or more EU hospitality markets.
Perks of the Role
- Competitive base salary plus uncapped commission.
- Generous holiday schedule with week off between Christmas and New Year.
- Global company with colleagues in London, Paris, Madrid and the SF Bay Area to work alongside.
Process
- CVs by submission
- Initial interviews held remotely by invitation only.
- Unfortunately, non-shortlisted candidates will not be contacted.
- Applicants must have the existing right to work in the UK and be based in the UK.
- iovox is an equal opportunity employer.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location