Platform.sh
Sales Enablement Manager
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About Upsun (formerly Platform.sh)
Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:
- Predictable performance, even at scale
- Secure, compliant environments by default
- Real-time observability and profiling built in
- Cloning, configuration, and provisioning in seconds
- AI-ready features that plug directly into your stack
The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.
Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.
What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.
Our values:
- 🌿 We make a positive impact.
- ✨ We aim for the stars.
- 💚 We care for each other.
Impact of a Sales Enablement Manager
As Sales Enablement Manager, you will own the onboarding path a seller follows in week one, the certification that shows they can execute, the kit that arrives before the deal does, and the measurement that shows it works. Our selling methodology only works if it holds when nobody is in the room. Our revenue enablement team makes that happen. One part of the team sets the methodology and coaches sellers directly. In close partnership with the Head of Sales Enablement, you will build and run the other part: the programs and systems that carry it every day.
Effective enablement goes beyond initial training to keep pace with a dynamic environment. As sellers join mid-quarter, product releases ship, and tools evolve, static frameworks in decks aren't enough. You will build robust systems and machinery that continuously support sellers and improve over time.
In this role you will report to the Senior Director, Customer Solutions.
What to expect
- Programs and systems: Run onboarding and ramp for new sellers, with clear steps, checkpoints, and certification. Build the product change process as a system, so product updates reach sellers on time.
- Sales plays and measurement: Build assets for sales plays and roll them out. Track ramp time, certification currency, and content usage. Report what the data shows and what to keep, change, or stop.
- Content and knowledge: Build industry kits that sellers can use in a live deal. Deliver product trainings. Keep our knowledge base current and easy to search. Build a practice catalog for sellers, with AI roleplay where it helps.
- AI as a practical tool: Use AI to speed up drafting, curation, and routine tasks. Test ideas quickly, keep what works, and protect quality while you move fast.
- Cross-team partnership: Work with RevOps, Product Marketing, Product, and Engineering. Bring clear requirements and follow up after each launch, so sellers are ready when a release arrives.
- Prioritization: You will have more requests than time. Prioritize the backlog, sequence the work, and explain your choices to your partners.
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What you bring
- Enablement program experience: Proven experience running sales enablement, revenue enablement, or GTM programs from start to finish in B2B technology, including programs that changed a measurable behavior.
- Sales or solutions engineering background: Experience in sales or solutions engineering, with a clear sense of what sellers need in a live deal.
- Builder mindset with AI: Experience turning repeated work into systems that run without you, and hands-on use of AI for drafting, summarizing, or automated workflows. Knowledge of where AI saves time and where it adds review work.
- Clear thinking and measurement: Experience turning a goal into a defined problem, scope, steps, and success measure. Familiarity with choosing and tracking a leading indicator.
- Technical product and tools: Familiarity with cloud infrastructure and developer workflows, enough to talk with technical buyers. Experience writing clear requirements for RevOps and working with enablement tools such as an LMS or knowledge base.
Bonus points
- Experience setting up an LMS, knowledge management, conversation intelligence, or roleplay tool from scratch.
- Experience building agents, skills, or automated workflows to support your own work or your team's work.
- Experience enabling sellers for a platform, infrastructure, or developer tools product.
Where we hire
At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries.
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How we hire
We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.
You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment.
- 45 Minutes with Talent Acquisition
- 60 Minutes with Hiring Manager (Senior Director, Customer Solutions)
- 60 Minutes with Team (IC's & Manager, Sales)
- 60 Minutes with Cross-Team (Product Marketing & Head of Sales Enablement)
All roles require background checks.
What we offer
- 💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.
- 🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.
- 🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.
- 🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives
- 🎉 Benefits and perks - Make the most of what matters to you
- 🏝 Flexible PTO
- 🩺 Comprehensive healthcare coverage (UK, Canada, France, Spain, USA)
- 📈 Company stock options
- 🧠 Professional development budget
- 💻 Office equipment budget
- 💆♀️ Wellness budget
- 🧳 Annual team gatherings
- 🛜 Internet reimbursement
- 👶 Inclusive parental leave
- ✈️ Remote work travel program
You belong here
At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.
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