Genpact
Sales Engagement Manager
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At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Sales Engagement Manager!
This role is focused on driving hardware sales and account growth, supporting sales leadership in acquiring new clients, expanding into new buying centers, and growing existing strategic accounts. The Sales Engagement Manager will work closely with clients to understand their technology and infrastructure requirements, identify hardware sales opportunities, and manage complex, high-value deals from opportunity identification through commercial closure.
Responsibilities
- Drive and support end-to-end hardware sales opportunities, from prospecting and qualification through proposal, negotiation, contracting, and deal closure.
- Develop relationships with client Business, Procurement, IT, Infrastructure, Technology, and Functional leaders to identify current and future hardware requirements.
- Identify opportunities to expand existing accounts through new hardware solutions, technology refreshes, upgrades, replacements, and additional product sales.
- Build a strong understanding of client technology environments, infrastructure priorities, purchasing cycles, budgets, and decision-making processes.
- Work closely with sales leadership to develop account strategies and increase hardware sales penetration within strategic clients.
- Manage complex sales opportunities with multiple stakeholders, buying centers, vendors, and decision-makers.
- Support pricing, commercial negotiations, contract management, and change requests to improve account profitability and overall sales performance.
- Develop business cases, proposals, presentations, and commercial solutions tailored to client hardware requirements.
- Coordinate with internal technical, solution, commercial, supply chain, procurement, and delivery teams to ensure proposed hardware solutions meet client requirements.
- Conduct market, competitor, vendor, and customer research to identify new hardware sales opportunities.
- Support RFPs/RFQs, tender processes, business development activities, market intelligence, and sales administration.
- Maintain visibility of the sales pipeline, forecasts, opportunities, risks, and next steps across assigned accounts.
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Qualifications we seek in you!
Minimum Qualifications
- Proven experience in B2B hardware sales, technology sales, infrastructure sales, or enterprise IT sales.
- Demonstrated experience managing clients and closing end-to-end complex sales deals.
- Proven success in developing and growing strategic enterprise accounts.
- Experience selling hardware solutions such as servers, storage, networking equipment, data center infrastructure, end-user computing devices, or other enterprise technology products.
- Experience working with OEMs, hardware manufacturers, distributors, resellers, or system integrators would be highly relevant.
- Strong experience managing large commercial opportunities, ideally including deals of $5M TCV or above.
- Experience working with large enterprise or Fortune 500 clients.
- Strong understanding of commercial models, pricing, margins, negotiations, contracts, and P&L impact.
- Ability to build relationships with senior decision-makers across IT, Infrastructure, Procurement, Finance, and Business functions.
Preferred Qualifications / Skills
- Strong understanding of the enterprise hardware and IT infrastructure market, including technology refresh cycles and procurement processes.
- Existing knowledge of major hardware vendors and OEM ecosystems.
- Experience selling across multiple countries or managing international/global accounts.
- Ability to identify cross-sell and upsell opportunities within existing client environments.
- Strong commercial mindset with the ability to balance revenue growth, margins, and long-term client relationships.
- Excellent negotiation, stakeholder management, and executive presentation skills.
- Strong written and verbal communication skills in English.
- Ability to operate effectively across different countries, cultures, and functions within a global organization.
- MBA or advanced degree in a related field would be an advantage.
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Why join Genpact?
- Lead AI-first transformation – Build and scale AI solutions that redefine industries
- Make an impact – Drive change for global enterprises and solve business challenges that matter
- Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
- Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
- Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
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