Why Join Us

Cingularity operates at every stage of the contribution and distribution workflow, delivering premium network and video services to the world's leading sports rights holders and broadcasters. As part of the IMG Group, you'll combine the scale and reach of a global business with the pace and autonomy of a start-up. You'll work on high-profile live events, shape solutions for marquee clients, and have your ideas heard.

Key Responsibilities

• Identify and design appropriate solutions in line with Cingularity's offerings by working with the customer, the sales team, and the engineering team to exceed customer expectations.
• Develop revenue-generating solutions that align with customers' requirements and delivery timelines.
• Grow and maintain healthy customer relationships, allowing you to gain a deeper understanding of the customer's business and allowing you to assist in their technology strategy.
• Document solutions, including technical documentation, solution diagrams and drawings, used for both the end customer and internal teams.
• Regular engagement with suppliers and vendors for proposals, quoting, and final bill of materials.
• Be the technical point of contact for all technical questions, contribute to RFI/RFP responses, and assist with creating white papers.
• Ensure the sales team is technically supported throughout the sales cycle while taking ownership of solution design.
• Collaborate with Engineering and Operations to ensure that all solutions are supportable.
• Assist in solution and service project initiation to ensure success and assist with further documentation of bespoke customer solutions working alongside project management as required.
• Maintain and develop your technical knowledge, enabling you to continually improve and innovate technical designs and solutions.
• Provide the sales team with technical training, enabling them to be more effective.
• Carry out presentations and hands-on demonstrations as required.

Required Knowledge and Experience

• Strong proven experience as a Broadcast Engineer or similar, ideally educated to a degree level or equivalent experience.
• Experience in designing solutions in one or more of the following technology domains:
  • Global Telecommunications
  • Video IP delivery and Data Transmission - Contribution and Distribution
  • Broadcast services, Sports, and Event Broadcasting
• An excellent working knowledge of telecommunications service providers' products, technologies, markets, and business models.
• Demonstrated ability to work with highly technical solutions, comprehend customer requirements, and document those requirements.
• Expertise in video media processing (encoding/decoding) with a solid understanding of industry standard codecs, including MPEG, JPEG 2000, and JPEG XS.
• Familiarity with transmission and monitoring equipment usage, including encoders, decoders, video routers, DAs, IP gateways, multiviewers, and transport stream monitoring.
• Knowledge of the Net Insight portfolio, including experience on the MSR platform, is highly advantageous.
• A working knowledge of Broadcast environments, workflows, and Broadcast IP technologies, including SMPTE standards, switching, routing, and multicast.
• Knowledge of SRT (Secure Reliable Transport) delivery, including its use for low-latency video contribution and distribution over unmanaged IP networks.
• Ability to use Microsoft Visio, Omnigraffle, or applications for solution design.
• Experience in Office 365 or G-Suite, with excellent working knowledge of Excel or Google Sheets.
• Familiarity with Salesforce or other CRM and opportunity-tracking software is advantageous.
• Demonstrated ability to rapidly learn new tools and emerging technologies.

Soft Skills

• Excellent listening skills, with the ability to articulate how our solution can meet the needs of prospects and customers’ requirements.
• Ability to present complex technical solutions in a simplified manner that articulates benefits and solutions to stakeholders of different technical backgrounds. As well as being comfortable presenting to top management and senior executives.
• Excellent skills in oral, written, and interpersonal communication.
• Strong analytical and problem-solving skills, coupled with the ability to see the bigger picture.
• Self-motivated and organised individual up for the challenge of a start-up.
• Exceptional attention to detail.
• Capable of working on multiple proposals and projects simultaneously, with strong multitasking and task-tracking skills.

Working Conditions

• This is a permanent full-time role.
• You can work remotely most of the time, with attendance at our London office approximately once per month, plus occasional additional visits for important meetings or team events.

TKO EEO Statement:

TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy [http://www.wwe.com/main-help/generalfaq/candidate-privacy-policy]. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use. [https://tkogrp.com/terms-of-use/]