Greystar (International)
Sales Executive
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About the Role
The Sales Executive is responsible for supporting marketing, leasing and occupancy/revenue objectives for Canvas/Chapter by delivering activities related to leasing to new residents and renewals of existing residents. These include qualifying leads, arranging community tours and unit viewings and completing the requisite resident administration to secure the lease.
Key Responsibilities
- Works as part of a team, supporting and respecting other team members to deliver exceptional resident living
- Responds to all incoming sales enquiries in a timely manner in line with set targets
- Initiates proactive outbound contact to convert lead generation and existing database contacts as above.
- Actively understands, updates and improves knowledge of community, amenities, units and local area features.
- Ensures all data capture systems and details of contact are updated in an accurate and timely manner as required.
- Plans and organises daily activities to maximise the time to achieve targeted leasing numbers
- Converts prospects and leads into viewing appointments and bookings to achieve targeted leasing numbers.
- Supports all communities including cross selling based upon potential resident requirements.
- Follows up on receipt of required documentation, contract returns and processes payments.
- Manages cancellations in line with targets, and can negotiate a compromise where required
- Undertakes marketing activities to promote the property and monitors competitor activity
- Periodically lead morning huddles with the broader Sales team
- Ensure the accuracy of our advertised content (online/marketing materials etc), making use of our knowledge of the assets and regular use of platforms
- Triage non-sales enquiries and ensure they are managed in a professional manner
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About You
You’re a customer-focused sales professional with experience in premium accommodation, hospitality, leisure, reservations or a similar service-led environment. Naturally confident and approachable, you know how to build relationships, understand customer needs, and turn great service into sales while consistently exceeding targets.
Highly organised and detail-focused, you can juggle competing priorities without losing accuracy. You’re culturally aware, adaptable and confident communicating with different audiences, from customers to colleagues. A proactive team player with a can-do attitude, you’re comfortable working independently, making decisions and using technology to research, manage information and deliver a seamless customer experience. Fluent English is essential, with additional languages a plus.
What We Offer
We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.
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About Greystar
Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystar’s pan – European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain.
One of Greystar’s core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at https://jobs.greystar.com/.
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