Group 1 Automotive UK
Sales Executive
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Company Description
Group 1 Automotive is an international automotive retailer, trusted by a broad range of vehicle manufacturers and customers across the UK. The Group 1 network includes over 21 brands and more than 140 retailers, offering a wide choice of vehicles to suit different lifestyles and needs. The company is committed to delivering excellent customer service and aims to make the car-buying experience simple, smooth, and enjoyable. Team members work in a supportive, family-oriented culture that values expertise, integrity, and customer satisfaction. Joining Group 1 Automotive means being part of a dedicated team focused on providing exceptional experiences at every stage of the customer journey.
Role Description
This is a full-time, on-site Sales Executive role based in Leicester. The Sales Executive will:
- Welcome and engage customers in the showroom
- Understand their needs and guide them through the selection of new and used vehicles
- Present vehicle features and benefits
- Arrange test drives
- Prepare tailored quotations and finance options
- Manage the sales process from initial enquiry to handover
- Maintain accurate records in dealership systems
- Follow up on leads and build long-term relationships to encourage repeat and referral business
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The Sales Executive will collaborate with colleagues in sales, service, and finance to ensure a seamless customer experience and achievement of personal and dealership sales targets.
Qualifications
- Proven experience in retail sales, automotive sales, or a customer-facing commercial role, with a strong track record of meeting or exceeding targets
- Excellent communication and interpersonal skills, including active listening, clear presentation of information, and professional negotiation abilities
- Strong customer service mindset, with the ability to build trust, handle enquiries and concerns, and deliver a positive experience throughout the buying journey
- Good numeracy and basic finance understanding to explain pricing, offers, and vehicle finance options in a clear and compliant manner
- Competent IT skills, including use of CRM or dealership management systems, email, and standard office software
- Highly organized and self-motivated, with the ability to manage multiple customer interactions, follow up leads, and maintain accurate documentation
- Interest in the automotive sector and willingness to learn about vehicle features, specifications, and manufacturer product ranges
- Valid UK driving licence and the ability to conduct test drives safely and responsibly
- Flexibility to work dealership hours, including weekends and peak trading periods as required
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