Find an apprenticeship
Sales Executive Apprentice
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Kick Start Your Career in Sales with SAS Sameday Limited
This is an exciting opportunity to kick start your career in sales whilst completing an industry recognised qualification! You will be involved in telesales &'solutions sales' where clients will say what they need, where it needs moving to and how quickly. Your job is to calculate the time, cost, and create the solution.
About the Role
SAS Sameday Limited is a fast-growing, nationwide same-day courier company based in Horbury, Wakefield. They are looking for a motivated person to join their team as a Sales Executive / Account Manager Apprentice. This is a fantastic opportunity to earn while you learn, gain a recognised qualification and build a long-term career within sales, account management and logistics.
What You'll Do at Work
- Speaking with potential customers and generating new business
- Building strong relationships with new and existing clients
- Helping to manage and grow your own customer accounts
- Preparing quotes, following up enquiries and updating company systems
- Working towards individual and team sales targets
- Learning how the same-day courier and logistics industry operates
Course Contents
- Business Focused Service Delivery:
- Demonstrate a continuous improvement and future-focused approach to customer service delivery including decision making and providing recommendations or advice
- Resolve complex issues by being able to choose from and successfully apply a wide range of approaches
- Find solutions that meet your organisation's needs as well as the customer requirements
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
-
Providing a Positive Customer Experience:
- Through advanced questioning, listening and summarising, negotiate mutually beneficial outcomes
- Manage challenging and complicated situations within your level of authority and make recommendations to enable and deliver change to service or strategy
- Use clear explanations, provide options and solutions to influence and help customers make choices and agree next steps
- Explore and interpret the customer experience to inform and influence achieving a positive result for customer satisfaction
- Demonstrate a cost-conscious mindset when meeting customer and the business needs
- Identifying where highs and lows of the customer journey produce a range of emotions in the customer
- Use written and verbal communication to simplify and provide complex information in a way that supports positive customer outcome in the relevant format
-
Working with Customers/Customer Insights:
- Proactively gather customer feedback, through a variety of methods. Critically analyse, and evaluate the meaning, implication and facts and act upon it
- Analyse your customer types, to identify or anticipate their potential needs and expectations when providing your service
-
Customer Service Performance:
- Maintain a positive relationship even when you are unable to deliver the customer’s expected outcome
- When managing referrals or escalations, take into account historical interactions and challenges to determine next steps
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Service Improvement:
- Analyse the end-to-end service experience, seeking input from others where required, supporting development of solutions
- Make recommendations based on your findings to enable improvement
- Make recommendations and implement where possible, changes in line with new and relevant legislation, regulations and industry best practice
Apprenticeship Details
- Minimum of 6-hours per week spent on apprenticeship work and training
- You’ll study to gain professional knowledge and skills
- Attend monthly 1-2-1 meetings (online via Teams every month - NO classroom OR college!) with your tutor
- Learn about modules including the organisation & role fundamentals, customer management and the customer experience
- Given a minimum of 3-hours per week to complete any apprenticeship work (assignments, research, and projects)
- Receive at least another 3-hours of training from your employer
Requirements
None required (grade None required)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Progression
Upon successful completion, there will be an opportunity to progress into a permanent Sales Executive/Account Manager position. Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
Note: This apprenticeship does not require any specific qualifications or experience. It is designed to be flexible and tailored to your existing knowledge and skills.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills