James Latham
Sales Executive - Internal
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Timber & Panel Sales Executive Position
James Latham is one of the UK's leading independent distributors of timber, panels, and decorative surfaces. As a long-established family-owned business with a heritage dating back to 1757, we have built our success on providing quality products, outstanding service, and lasting customer relationships.
We believe our people are at the heart of everything we do. That's why we are committed to creating an environment where employees can develop their careers, grow their skills, and contribute to the continued success of our business. We are proud that many of our colleagues choose to stay with us for decades, reflecting the supportive culture and opportunities we offer.
In a recent employee survey, 86% of our team said they would recommend James Latham as a great place to work, highlighting the positive and rewarding experience of being part of our organisation.
We are looking for a motivated, customer-focused Timber & Panel Sales Executive to join our busy and successful branch team in Yate.
This is an excellent opportunity to join a growing business where product knowledge, outstanding customer service, commercial awareness, and a positive attitude are highly valued.
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The Role
As an Internal Sales Executive at James Latham, you will play a key role in developing sales of our timber and panel products to both existing and prospective customers. You will proactively identify opportunities to grow business, expand market presence for value-added products, and build strong customer relationships.
Previous experience selling timber, decorative panels, or associated products would be advantageous, although full product training and ongoing development will be provided. We also offer excellent career progression opportunities, including opportunities to visit suppliers and manufacturers.
Key Responsibilities
- Providing excellent customer service via phone, email, and other communication channels.
- Developing and maintaining relationships with existing and new customers.
- Promoting and selling timber, panel, and value-added products.
- Liaising with suppliers to source products and manage customer requirements.
- Negotiating prices and securing profitable sales outcomes.
- Monitoring and reporting on sales activity and performance.
- Working towards and exceeding agreed sales targets.
- Utilising technology and business systems to improve efficiency and enhance the customer experience.
- Supporting the wider branch team to ensure excellent service levels.
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About You
We are looking for someone who is:
- Highly motivated, enthusiastic, and customer-focused.
- Experienced in a sales, internal sales, customer service, or business development role.
- Confident communicating with customers and suppliers.
- Commercially aware with strong negotiation skills.
- Organised and capable of managing their own workload.
- Comfortable using IT systems and technology.
- A strong team player who enjoys working in a fast-paced environment.
Experience within the timber, panel, builders' merchant, construction products, or related sectors would be beneficial but is not essential.
What We Offer
- Competitive salary and benefits package.
- Full product and sales training.
- Career development and progression opportunities.
- The opportunity to work with industry-leading products and suppliers.
- A supportive and collaborative team environment.
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