Mis-sold Expert
Sales Executive
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Sales Agent | Mis-Sold Car Finance Claims | Manchester
Are you a natural on the phone with a passion for helping people? This is the role for you.
The mis-sold car finance industry is one of the biggest consumer finance issues the UK has ever seen; millions of people have a valid claim and don't even know it yet. That's where you come in. Mis-sold Expert is growing rapidly and we need confident, driven people to get on the phone, connect with potential clients and guide them through the process.
This is a high-energy role with real earning potential and a clear path to progress — not just within this team but across our wider group of companies too.
The Role
As a Sales Agent, you'll be the first point of contact for potential clients — reaching out, building rapport quickly and helping them understand whether they may have a valid car finance claim. You'll be working in a busy, motivated environment where your effort and dedication are recognised and rewarded.
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What you'll be doing:
- Making outbound calls to potential clients to introduce our car finance claims service
- Having meaningful conversations to establish whether a customer may have a valid mis-sold car finance claim
- Clearly explaining the claims process in a way that is simple, transparent and reassuring
- Guiding clients through the sign-up process and ensuring a smooth handover to the claims team
- Maintaining accurate records of all calls and outcomes on our CRM system
- Following FCA compliance guidelines on every call — we do things the right way
Who We're Looking For
You might already be working in claims, financial services, debt management or outbound sales and be ready for a bigger opportunity. Or you're a natural communicator who picks things up fast and wants to be part of something exciting.
- Confident, engaging phone manner with a genuine desire to help people
- Self-motivated and driven to do a great job
- Resilient and positive — you can handle a busy day and keep going
- Quick to build rapport and put people at ease
- Organised and accurate when logging calls and updating systems
- Previous outbound sales or call centre experience preferred
- Knowledge of car finance claims or financial services is a bonus — not essential
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Why Mis-sold Expert?
- Competitive basic salary
- Real progression opportunities — we promote from within
- Part of a wider group with opportunities beyond this role
- Manchester based — energetic, modern office environment
- Be part of one of the biggest financial claims opportunities the UK has ever seen
- A supportive team that recognises and rewards hard work
If you're a strong communicator with ambition and a passion for helping consumers, we want to hear from you.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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