Advocate Group
Sales Executive
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Customer Executive – Hot Eat Desserts
Home Based | North West travel included
Package: Competitive salary and benefits package
The Company
Our client is an established food business with ambitious plans for growth across its Hot Eat Desserts category.
They are looking to appoint a driven and ambitious Customer Executive to support the Customer Controller and help drive the growth of the own-label desserts business.
This is an opportunity for someone who is commercially astute, resilient and enjoys working at pace, with exposure to a broad range of commercial and project management activity.
The Role
Reporting into the Customer Controller – Hot Eat Desserts, the Customer Executive will support the day-to-day trading of existing customers, including sales reporting, forecast management, promotional planning, debt management, project management, assisting with CPI’s and annual terms agreements.
Key responsibilities include:
- Supporting the Customer Controller with delivering the Brilliant Basics, including promotional administration, new product launch planning, customer finance administration, instore analysis and other commercial projects
- Supporting effective customer and product portfolio management, including delivery of sales revenue, volume, profit, distribution, NPD launches and activation targets
- Working with the Customer Controller to build and deliver annual customer Joint Business Plans aligned with overall business strategy
- Monitoring performance against Joint Business Plans and updating monthly and quarterly
- Sales forecasting, reporting and analysis against budget and year-on-year performance
- Supporting and helping implement the full promotional programme within the customer portfolio
- Working cross-functionally with Category, NPD, Marketing, Technical, Operations, Commercial Finance and Supply Chain
- Reviewing market data and building customer presentations
- Agreeing NPD launches and supporting successful implementation
- Coordinating continual supply and managing any shortfalls with the account
- Managing and approving customer spend and ensuring timely and accurate payment of invoices
- Preparing weekly and monthly reports on customer performance
- Understanding the customer and competitor set and sharing insights internally
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The role may also provide the opportunity for P&L responsibility for smaller customers and new business development.
The Candidate
The successful candidate will have:
- Experience with UK grocery retailers in a customer-facing role
- A sales background with experience of managing customer Joint Business Plans, ideally within FMCG
- Experience of brand and retailer own-label
- Excellent communication skills, both internally and externally
- Strong selling skills
- Strong commercial acumen and attention to detail
- Strong customer relationship-building skills and experience
- Strong Excel and PowerPoint skills
- A results-focused and resilient approach
- The ability to work effectively at pace
- A willingness to trial initiatives, learn from successes and failures, and roll these out across the wider customer/product portfolio
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Package & Additional Information
- Home-based role
- Regular travel to the Hot Eat Desserts site in Clitheroe, Lancashire
- Travel to customer head office locations as required
- Occasional travel to other sites around the UK
- The role may include overnight stays
Apply now or email richard.horsfield@advocate-group.co.uk
The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
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