Value Retail PLC
Sales Floor Supervisor
Bicester
$0/yr
Posted 1 day ago
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Overview
Job Description
Brand Ambassador:
- Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
- Serves as a Brand Ambassador embodying Coach values and increasing brand awareness
- Leads implementation of Company initiatives and support full operation of the business
- Maintain a growth mindset for business and personal development initiatives
Create Winning Teams/Drive Results:
- Establishes trust, maintains integrity, and supports an environment of collaboration within store and throughout the organization to promote a fair, positive experience, and an inclusive culture amongst the team
- Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance and implement individualized team development to increase overall customer experience
- Exemplifies strong business acumen and executes forward-planned strategies to achieve leadership initiatives surrounding store goals / KPIs
- Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed
- Provides necessary feedback and guidance geared to improve individual performance on all levels; holds team accountable for achieving individual and business goals
- Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures
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Customer Focused (internal and external):
- Assists in executing innovative strategies for exceptional customer experiences for both internal and external partners
- Create a customer-centric culture that prioritizes customer satisfaction and mentor team on clienteling strategy to build long-term customer relationships to meet business goals
- Provides HR and conflict resolution support to team and in district in absence of leadership team
- Champions the company resources to support a healthy work environment for internal customers
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Qualifications & Requirements:
- 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
- Can bend, reach, stretch as well as lift, carry, and move at least 25 pounds and, at times, lift and carry product, cartons, props, or fixtures up to 50 pounds
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Skills
Leadership
Sales Management
Customer Experience
Team Development
Business Acumen
Performance Evaluation
Recruiting
Conflict Resolution
Clienteling
Data Analysis
Retail Operations
Staff Training
KPI Management
Brand Representation