Titans Pet UK
Sales Growth & Operations Coordinator
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Company Description
Titans Pet is one of the largest pet classified platforms, providing a comprehensive and user-friendly experience for pet enthusiasts worldwide. The platform connects pet seekers with responsible pet owners, breeders, and shelters, making it easier to adopt, purchase, or rehome pets. Users can explore a wide range of animals, including dogs, cats, birds, and exotic pets, in one convenient destination. Titans Pet focuses on safe, transparent interactions and a supportive community environment. Team members contribute to a mission that helps people discover their next furry, feathered, or scaly companion.
Role Description
The Sales Growth & Operations Coordinator is a full-time, on-site role based in the London Area, United Kingdom. This position supports day-to-day sales activities by coordinating lead management, tracking performance metrics, and assisting with pipeline and account updates. The coordinator works closely with sales and customer service teams to ensure smooth onboarding of partners, accurate documentation, and timely follow-up on inquiries from pet owners, breeders, and shelters.
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Daily responsibilities include:
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- Preparing sales reports
- Optimizing internal processes
- Maintaining CRM data quality
- Identifying opportunities to improve conversion and retention
The role also involves collaborating with marketing and operations to implement sales campaigns, refine workflows, and enhance the overall customer experience on the Titans Pet platform.
Qualifications
- Strong interpersonal skills and customer service abilities to build positive relationships with pet owners, breeders, shelters, and internal stakeholders.
- Excellent communication skills, including clear written and verbal communication for internal coordination and external partner interactions.
- Demonstrated experience in sales and sales operations, including lead management, pipeline tracking, and supporting revenue growth initiatives.
- Ability to manage multiple tasks, prioritize effectively, and maintain high attention to detail in a fast-paced environment.
- Proficiency with CRM or sales management tools and basic data analysis using spreadsheets or reporting dashboards.
- Collaborative mindset with the ability to work cross-functionally with sales, marketing, and operations teams.
- Previous experience in online marketplaces, classifieds platforms, or pet-related industries is an advantage.
- Relevant education or training in business, sales, operations, or a related field is preferred.
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