Sales Manager

DETAILED ROLES & RESPONSIBILITIES

• Manage and develop a portfolio of existing and prospective customers across the UK and global Food & Beverage sectors.
• Lead the delivery and administration of; Commercial contracts, Forecasting; Document adherence; Market View population; Customer engagement communication, etc.
• Drive value creation through effective commercial negotiations and portfolio management.
• Support the achievement of profitability and growth targets in line with business objectives.
• Build and maintain strong customer relationships through regular engagement and account development.
• Represent the company professionally in all customer interactions and business activities.
• Provide insight into UK, EU, and global sugar market dynamics to support commercial decision-making.
• Maintain accurate forecasting, contract, customer, and market data in line with business requirements.
• Ensure adherence to all commercial processes, controls, and administrative standards.
• Provide cost-to-serve analysis and profitability insights to support value-driven decision making and optimize commercial outcomes.

WORK EXPERIENCES

• Strong Excel
• Demonstratable experience of using SAP or an equivalent system
• Good understanding of the UK & EU and Global Sugar market dynamics

ESSENTIAL CAPABILITIES (KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL ATTRIBUTES)

Core Competencies:

• Analytical Thinking & Decision Making: Identifies and understands trends and/or issues; connects data points through analysis to arrive at a logical conclusion.
• Business & Financial Acumen: Demonstrates knowledge and understanding of the financial, accounting, marketing, and operational functions of our organization; interpreting and applying understanding of key financial indicators to make better corporate decisions.
• Effective Communication: Expresses ideas and information in a clear and concise manner by tailoring one's message to fit the interests and needs of the audience.
• Customer Orientation: Keeps internal and/or external customer(s) in mind at all times. Strives to proactively address customer concerns and needs. Assists business partners and customers to achieve their work goals via the application of their own skills and knowledge; strives to provide consistent customer satisfaction.
• Establishes Trust: Gaining the confidence and faith of others by actions and words that promote being honest, forthcoming, integrious, and vulnerable.
• Problem-Solving: Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner.
• Results Orientation & Accountability: Takes accountability, identifies, executes, and drives actions to consistently achieve desired results.
• Teamwork & Collaboration: Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others.

Individual Contributor:

• Adaptability/Flexibility: Maintaining effectiveness in varying environments and with different tasks, responsibilities, and people.
• Continuous Improvement: Establishes methods and utilizes specialized techniques to monitor and improve performance of systems and processes.
• Self-Development: Seeks feedback on one’s strengths and weaknesses and initiates activities to increase or enhance their knowledge, skills, and proficiency in order to perform more effectively or enhance their career.

At Tate & Lyle Sugars, our goal is to be the most admired sweetener Company.

• Service Excellence: Be the industry's Gold Standard by a relentless focus on reliability, providing products with superior quality and excellent customer services.
• Efficiency and Sustainability: Eliminate inefficiency to be a sustainable, low-cost producer and to generate fuel for reinvestment.
• Value-Add: Create strategic advantage and enhanced profitability through value-added products and services. The foundation of our values is Talent and Culture as we aim to build, retain, and motivate a winning team.