Crossing Hurdles
Sales Manager | $92/hr Remote
United Kingdom
$28 – $92/hr
Posted about 12 hours ago
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Position: CRM Operations Specialist
Type: Contract
Compensation: $28 - $92/hour
Location: Remote
Commitment: 10-40 hrs/week
Role Responsibilities
- Evaluate AI-generated output on CRM workflows, sales processes, and automation logic for accuracy and alignment with real-world business practices.
- Review, analyze, and annotate CRM data, records, and user interactions to advance AI training objectives.
- Apply written guidelines and rubrics consistently when rating or ranking model responses, and flag cases beyond current guidelines.
- Contribute representative examples, scenarios, and feedback grounded in best practices for CRM operations and sales enablement.
- Document current sales operations practices, noting pain points and opportunities for meaningful process improvement.
- Deliver clear, actionable written feedback to project stakeholders and model development teams.
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Requirements
- Have strong relevant experience in CRM and sales operations.
- Proven expertise with Salesforce or HubSpot (depth in one is sufficient, and comparable CRM experience is acceptable).
- Proficiency with additional platforms such as Close, Apollo, Salesloft, Intercom, Freshdesk, Shopify, Crayon, or ClickFunnels is highly valued.
- Demonstrated ability to optimize sales processes, implement automations, and maintain CRM data integrity.
- Strong analytical skills and attention to detail in complex business workflows, including process mapping.
- Prior paid human data work supporting AI (annotation, labeling, RLHF, AI response/model evaluation, or rubric-based grading); this is a firm project requirement.
- Experience as a software or QA engineer working on CRM integrations, automation, data migrations, or testing CRM logic is a plus but not essential.
- Strong written and verbal English (B2 level or above).
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Skills
CRM Operations
Salesforce
HubSpot
AI Model Evaluation
Data Annotation
Process Mapping
Sales Enablement
Automation Logic
RLHF
Data Integrity
Analytical Skills
CRM Integration
Location