Job Title: Sales Manager

At Hendy Horsham Mazda we are looking for a driven and experienced Sales Manager who will be responsible for managing a fast-paced and dynamic sales department, focusing on achieving and exceeding sales targets whilst ensuring all colleagues deliver outstanding customer service.

You will work alongside other Managers and Directors to ensure the above is achieved and deliver 100% positive customer experience, guaranteeing loyalty and advocacy.

The Opportunity

In the Sales Manager role, you will:

• Build a team where our vision of providing 100% satisfaction to our colleagues and customers is shared as well as cultivating trusted, skilled, and appreciated team players.
• Balance the growth of the business by providing a positive and cohesive environment for your Team. Provide clear objectives that work towards the department goals and our Vision and Values. Provide this along with support, coaching, and proactive management training and compliance requirements, which will ultimately optimize performance and ability.
• Dedicate time to perform regular reviews, critiques, and appraisals on your Team, regarding their performance, well-being, and attitude. To deliver optimum levels of performance and ability.
• Set budgets in conjunction with available resources and form action plans to ensure success and sufficient communication across the Team. Provide accurate and timely management information, including flash and cashflow forecasts and debtor information in order to provide the Operational Director with reports and evaluation when required.
• Provide, measure, and review key performance information with your team and through effective management ensure maximum add-on sales are made and that all profit opportunities are optimized and to exceed customer expectations by understanding their needs.
• Ensure 100% positive customer experience, secure well-presented relevant and merchantable vehicles, and ensure that all stock management disciplines are in place. All vehicles offered for demonstration and sale must meet the preparation standards laid down by the Group and manufacturer. Maintain stock levels in line with working capital targets/objectives.