Account Management & Relationship Building

• Build and maintain strong relationships with key accounts, travel advisors, local businesses, agencies, travel management companies, and event planners.
• Manage and grow a portfolio of existing accounts to maximise revenue and repeat business.
• Conduct regular client meetings, hotel show rounds, and hosted site inspections.
• Represent the hotel at industry events, networking functions, and trade shows as required.

Revenue & Commercial Focus

• Negotiate rates and contracts in line with hotel pricing strategy and commercial guidelines.
• Work closely with the Revenue and Reservations teams to optimise pricing, availability, and yield.
• Identify opportunities to upsell bedrooms, meetings & events space (if applicable), food & beverage, and additional services.
• Execute the commercial sales strategy aligned with the hotel’s goals.

Brand Positioning

• Leverage digital platforms and partnerships to enhance brand awareness.

Market Intelligence & Reporting

• Maintain up-to-date knowledge of the hotel market, competitors, and local demand trends.
• Provide regular sales activity reports, pipeline updates, and performance insights to the General Manager.
• Ensure all sales activity, client interactions, and opportunities are accurately recorded in the CRM system (Monday.com).
• Manage and update hotel shopping windows and ensure accurate, engaging content across all online channels. I.e. Venue Directory/Cvent etc.
• Prepare and submit reporting for your monthly commercial packs.

Collaboration & Brand Representation

• Work closely with Operations, Events, Front Office teams and (M&E and Groups hub, if applicable) to ensure maximum collaboration and delivery of confirmed business.
• Act as a brand ambassador for the hotel, consistently delivering a professional and personable client experience.
• Support wider Sales & Marketing initiatives and campaigns as required.

Ideal Candidate

Essential

• Previous sales experience within hospitality, hotels, or a customer-facing commercial role.
• Proven ability to proactively generate new business and build strong client relationships.
• Strong communication, negotiation, and presentation skills.
• Strategic thinker with hands-on execution capability.
• Highly organised with excellent time management and attention to detail.
• Confident using CRM systems and Microsoft Office.
• Knowledge of the corporate and hospitality market.

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

Having these core skills will put you one step further to joining Axiom Hospitality and the Abbey Hotel Bath

Opportunities for All

At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification.

Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.