Position: Sales Manager

Location: The Address Glasgow & The Address Wren

The Sales Manager is responsible for driving sales growth by identifying and developing new business opportunities with corporate clients. This role involves building and maintaining strong client relationships, understanding client needs, and delivering tailored solutions to meet those needs. Drives revenue to achieve Hotel’s topline goals for each of their represented hotels by proactively soliciting all business segments; to include new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads.

Responsibilities

• Identify and Develop New Business Opportunities: Research and target potential corporate clients. Generate leads through various channels such as networking, cold calling, and industry events.
• Build and Maintain Client Relationships: Develop and maintain strong, long-lasting relationships with key decision-makers. Conduct regular meetings and presentations to existing and potential clients.
• Sales Strategy and Planning: Assist in the development and implementation of effective sales strategies to achieve sales targets. Prepare and present sales proposals and contracts tailored to client needs.
• Market Research and Analysis: Stay updated on industry trends, market conditions, and competitor activities. Analyse market data to identify new opportunities and improve sales strategies.
• Negotiation and Closing Deals: Negotiate terms and conditions with clients to close deals. Ensure all sales activities comply with company policies and legal regulations.
• Collaboration and Coordination: Work closely with the marketing and product development teams to align sales strategies with company objectives. Coordinate with the customer service team to ensure seamless client onboarding and support.
• Reporting and Documentation: Maintain accurate records of all sales activities and client interactions in the CRM system. Prepare regular reports on sales performance and forecast future sales trends.
• Conducts customer facing sales activities on behalf of Dublin hotels in partnership with the team as appropriate. (e.g., lunch and learns, social hours, company of the month activities, local industry events, Convention and Visitors Bureau (CVB) Activities, etc.).
• To ensure all sales administration work is complete, follow-up calls, research calls, rate contracts etc and communicate all negotiated rates to reservation, front office and accounts.
• To be strategic in establishing lasting, favorable relationships with customers/ accounts and provide them with an intelligent, co-operative professional service.
• Strive to meet measurable targets and goals as per the performance management plan.
• To become an active member/colleague of the company sales & marketing team and attend regular hotel and company meetings as required.
• Comply with all company procedures to include all statutory procedures- Fire Health & Safety, hygiene.
• To carry out any other reasonable task as assigned by management to meet with business needs.