• Team Leadership and Development: Lead and develop Store Managers, fostering a high-performing and inclusive culture. Guide the team through the full employee lifecycle, ensuring alignment with ARKET values, leadership principles, and business goals.

• Compliance and Safety: Ensure all stores comply with health, safety, and legal regulations. Lead efforts to minimize stock loss and operational risk through audits and adherence to ARKET guidelines.

Qualifications

Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement, and we empower and trust you to take ownership. Our values are part of who we are, what we stand for, and how we act.

What you need to succeed:

• Business Acumen: Understand the retail landscape and makes resourceful, data-informed decisions. Balances priorities with a focus on sustainable results and long-term value creation.

• Dedication to Excellence: Foster a culture of continuous improvement, encouraging a mindset focused on value creation and continuous evolution to surpass customer expectations with outstanding services.

• Customer Centricity: Keep a pulse on customer and user needs, industry trends, and best practices to ensure ARKET can deliver exceptional experiences and drive business outcomes through their external partnerships.

• Operational Excellence: Demonstrate the ability to oversee and continuously improve operations. Applies strategic planning, process optimization, and resource management to drive efficiency and consistency.

• Communication: Communicate clearly and effectively, adapting to different audiences and contexts. Listen actively, gives and receives feedback constructively, and represents the brand confidently when engaging with franchise partners.

Additional Requirements:

Willingness and ability to travel extensively (up to 80% of the time).

Additional Information

This is a full-time, permanent contract based at our Office in London.

Benefits

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to this London-based colleagues also receive:

• 25 days holiday
• Discounts on everyday brands and leisure activities
• Retail Trust membership
• Pension scheme
• Discounted gym membership
• Cycle to work scheme

Inclusion & Diversity

At the H&M group, we’re determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible, and how we choose to relate to our colleagues and customers all over the world. Therefore, all diversity dimensions are taken into consideration in our recruitment process.

Company Description

ARKET offers essential collections for women, men, children, and the home, along with a seasonal vegetarian café and coffee shop. Inspired by simplicity, nature, and the aesthetics of slow living, the assortments feature garments, objects, and food carefully made and artfully curated for a more beautiful everyday life.

We are looking forward to hearing from you!