REISS
Sales Manager | Gatwick South
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** Sales Manager – Join Our Dynamic Retail Team**
Why choose Reiss?
At Reiss, we pride ourselves on our intrinsic sustainability, quality, and timeless elegance—values that underpin our continued success across 230+ global locations, both physical and digital. Our purpose is simple: to grow our business, understanding our customers’ needs, and excelling in every interaction.
For our retail workforce, this means:
- Delivering elevated customer service
- Creating a store environment that stands out in the market
- Collaborating as a team to meet (and exceed) customer expectations and business goals
About the Role – Sales Manager
Drive growth and maintain a high-performing team as part of our Retail Management team. Reporting to the Store Manager and Assistant Store Manager, you’ll play a key role in fostering a motivated workforce, ensuring targets are met, and maintaining a safe, efficient store environment.
Who You Are (Key Requirements)
The ideal candidate will bring:
- Previous experience in team supervision, preferably in a leadership role
- A strong background in high-end customer service, ideally within a premium or luxury retail environment
- The ability to guide, coach, and mentor a team
- Flexibility and adaptability to changing priorities
- Thrive in a fast-paced retail environment
- Exceptional communication, interpersonal, and organisational skills
- Strong decision-making abilities
- Resilience under pressure
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What You’ll Be Doing
Your responsibilities will include:
- Deliver unparalleled customer service: Creating a tailored, premium experience that exceeds expectations.
- Set the standard: Act as a role model—inspiring your team with dedication, integrity, and genuine warmth.
- Drive performance and sales: Monitor team KPIs, lead by example, and help hit business goals.
- Clarify direction: Work with the store leadership team to ensure business plans and strategies are effectively communicated across the team.
- Deep brand knowledge: Share expertise on Reiss products with customers and colleagues.
- Support operations: Actively engage in store duties and contribute to overall team effectiveness.
- Lead and collaborate: Deliver briefings, attend team meetings, and support team development efforts.
What We’ll Offer You
In addition to joining a thriving luxury brand, we provide:
- Business wear allowance
- Up to 75% employee discount
- Competitive sales and service bonuses
- Refer a friend bonus scheme
- Long Service bonus programme
- Contributory pension scheme
- Structured training and career development
- Employee Assistance Programmes: Retail Trust & LifeWorks
- 25 days of annual leave (plus festive weeks)
- Many further benefits to support your success and happiness
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This is your opportunity to start your journey with Reiss as a Sales Manager. Don’t miss out—apply today!
#WeAreReiss
At Reiss, we believe in the power of diversity and inclusion. We commit to fairness, transparency, and equal opportunity for all candidates. Our pledge includes:
- No discrimination based on:
Gender, gender identity/expression, pregnancy, marital status, age, race, colour, ethnicity, nationality, disability, sexual orientation, religion, or belief.
We encourage applications from all backgrounds because we value individuality, learning mindset, and unique perspectives. If you feel you don’t tick every single box—but believe you have growth potential—we’d still love to hear from you. Your career here could begin sooner than you think.
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