The Address Glasgow
Sales Manager
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Responsibilities
Identify and Develop New Business Opportunities
- Research and target potential corporate clients.
- Generate leads through various channels such as networking, cold calling, and industry events.
Build and Maintain Client Relationships
- Develop and maintain strong, long-lasting relationships with key decision-makers.
- Conduct regular meetings and presentations to existing and potential clients.
Sales Strategy and Planning
- Assist in the development and implementation of effective sales strategies to achieve sales targets.
- Prepare and present sales proposals and contracts tailored to client needs.
Market Research and Analysis
- Stay updated on industry trends, market conditions, and competitor activities.
- Analyse market data to identify new opportunities and improve sales strategies.
Negotiation and Closing Deals
- Negotiate terms and conditions with clients to close deals.
- Ensure all sales activities comply with company policies and legal regulations.
Collaboration and Coordination
- Work closely with the marketing and product development teams to align sales strategies with company objectives.
- Coordinate with the customer service team to ensure seamless client onboarding and support.
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Reporting and Documentation
- Maintain accurate records of all sales activities and client interactions in the CRM system.
- Prepare regular reports on sales performance and forecast future sales trends.
Brand Standards
- Ensure all printed material, advertising, and promotions are approved before issuing.
- Ensure that all branded material used in the hotel or circulated from the hotel is in line with brand standards.
- Promote all marketing initiatives where appropriate.
- Ensure that the agreed level of branded stock is to hand and all hotel publicity material is monitored.
Quality & Customer Service
- Work with the hotel team to ensure new & existing companies are looked after, ensuring they receive excellent service to grow a loyal relationship with the customers.
- Deal with any queries or complaints that may arise in a professional and efficient manner, making sure to notify the relevant manager of any problems that have occurred.
Communication, Teamwork & Leadership
- Attend weekly/monthly sales meetings & regular meetings with the management team as requested.
- Lead by example, specifically with regard to personal presentation, punctuality, attendance, application to work, teamwork, and customer care.
- Be flexible with regard to working hours, travel, and place of work.
- Be conscious of expenditure in relation to travel, accommodation, etc., and find the best value when possible.
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The Job Holder Will Also
- Observe and adhere to the companies’ policies and procedures, undergoing relevant training and development to fulfill the requirements of the hotel and the post.
This job description is designed to highlight the key areas of work. Annual objectives will be agreed. The duties & responsibilities listed above are not intended to be exhaustive, but are set out to indicate the main areas of activity currently expected by a Sales Executive. The Sales Executive will be expected to adopt a flexible approach to the needs of the service. This job description is an outline of the role & function; it is not intended to be specific for all tasks.
Seniority Level
Associate
Industry
Hospitality
Employment Type
Full-time
Job Functions
Sales
Skills
- Oral Communication
- Sales Planning
- Microsoft Excel
- Communication Training
- Negotiation
- Identifying New Opportunities
- Sales Processes
- Consultative Approach
- Sales Target
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