CKB RECRUITMENT LIMITED
Sales Manager (Insurance)
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Sales Manager - Stevenage
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Commercial Insurance | Healthcare Sector
Salary: £35,000 to £40,000 + OTE £6,000 + Excellent Benefits
Are you an experienced Sales Team Leader or Sales Manager who thrives on developing people, driving performance and creating a positive, high-achieving culture?
We're delighted to be partnering with a well-established and highly respected insurance organisation that is looking to recruit an ambitious Sales Manager to lead a successful team of eight within their specialist commercial insurance division.
This is a fantastic opportunity for someone who enjoys coaching, mentoring and getting the very best out of people, whilst working within a business that genuinely invests in its employees and offers excellent long-term career progression.
The Role
You'll be responsible for leading a team of four New Business Advisors and four Sales Support Advisors, ensuring they consistently deliver exceptional customer service whilst achieving both individual and team targets.
Working within a regulated environment, you'll play a key role in maintaining FCA compliance, driving operational excellence and creating a culture of continuous improvement.
The team specialises in commercial insurance solutions for businesses within the healthcare sector, including:
- GP Surgeries
- Dental Practices
- Veterinary Practices
- Locum & Staff Absence Insurance
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Alongside these core products, you'll also oversee insurance solutions including Property Owners, Engineering, Terrorism and a range of additional commercial covers required by healthcare businesses.
Key Responsibilities
- Lead, motivate and inspire a team of eight to consistently achieve and exceed performance targets.
- Deliver daily team briefings, set clear objectives and monitor performance through KPIs and visual performance tracking.
- Conduct regular coaching sessions and structured 1-2-1s, creating tailored development plans to maximise individual performance.
- Identify underperformance early and implement effective coaching and improvement plans.
- Monitor quality assurance scores, cancellations and customer complaints, ensuring high standards are maintained.
- Ensure full adherence to FCA regulations and company compliance procedures.
- Oversee holiday approvals, absence management and shift planning to ensure smooth operational delivery.
- Ensure customer information is managed securely and accurately while maximising lead conversion opportunities.
- Support recruitment activities, including interviews, assessment centres and onboarding of new team members.
About You
We're keen to speak with candidates who have:
- Previous experience managing or leading a sales team.
- A proven track record of coaching individuals to improve performance.
- Experience working within a regulated environment.
- A good understanding of FCA compliance and customer outcomes.
- Excellent communication, leadership and organisational skills.
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Insurance experience would be highly desirable.
Commercial insurance experience would be a significant advantage, although it isn't essential.
What's on Offer?
Benefits
Alongside a competitive salary of £35,000 to £40,000 plus OTE of £6,000, you'll be joining an organisation that genuinely values its people and offers an excellent benefits package including:
- 26 days annual leave plus Bank Holidays, increasing with service.
- Hybrid working.
- Clear career progression opportunities across a growing national group.
- Award-winning Learning & Development programmes.
- Support Towards Professional Qualifications.
- Company pension scheme.
- 24/7 Employee Assistance Programme for you and your family.
- Discounted gym memberships, cinema tickets, shopping discounts, cycle-to-work scheme, eye care vouchers and much more.
- One paid volunteering day each year to support your local community.
Why Apply?
This is far more than a traditional management role. It's an opportunity to join a people-focused business where your leadership will directly influence the success of your team and the wider organisation.
If you're an inspiring sales leader looking for your next challenge within a supportive business that genuinely invests in its people, we'd love to hear from you.
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