Shopify
Sales Manager, New Business (United Kingdom)
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About The Role
Shopify’s Sales team works with ambitious brands to help them modernize and scale commerce across ecommerce, retail, B2B, and global expansion.
We’re looking for a Sales Manager to lead a team of Account Executives selling Shopify’s commerce platform to mid market merchants. This is a hands-on first-line leadership role: you’ll coach reps, inspect pipeline, shape deal strategy, build operating discipline, and help define how Shopify wins in the enterprise market.
Key Responsibilities:
- Coach and develop a high-performing team of Account Executives.
- Partner with reps on strategic deals, executive alignment, competitive positioning, and negotiation strategy.
- Drive forecast accuracy, pipeline health, account planning, and territory execution.
- Identify patterns across deals and turn them into stronger sales motions and coaching moments.
- Recruit, onboard, and retain exceptional sales talent.
- Collaborate with Solutions Engineering, Marketing, Product, Partnerships, and Customer Success to win and grow large merchants.
- Set a high bar for ownership, urgency, and execution.
- Represent the Shopify Commercial team at IRL events and dinners.
Qualifications:
- Based in the UK, with a strong preference for a candidate who is based in London.
- Experience leading AE teams through complex, multi-stakeholder sales cycles.
- Track record of exceeding targets as an IC and/or sales leader.
- Strong deal-coaching skills across discovery, qualification, technical validation, negotiation, forecasting, and close planning.
- Operational rigor across pipeline inspection, forecast management, territory planning, and account strategy.
- Builder mindset with the ability to improve process, raise standards, and operate in ambiguity.
- Clear, data-informed communication with senior stakeholders.
- High standards for talent, accountability, and team culture.
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How We Work
Shopify rewards builders with high agency. You’ll have real autonomy, high standards, and a fast pace. We iterate, we challenge each other, and we expect you to take ownership of outcomes—not wait for perfect conditions. If you want comfort and certainty, this won’t fit. If you want responsibility and growth, it will.
About Shopify
Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.
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This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About You
Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.
Before you apply, consider if you can:
- Care deeply about what you do and about making commerce better for everyone.
- Excel by seeking professional and personal hypergrowth.
- Keep up with an unrelenting pace (the week, not the quarter).
- Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change.
- Bring critical thought and opinion.
- Put AI agents and tools to work on the tasks they're built for, and focus on the work only humans can do.
- Embrace differences and disagreement to get shit done and move forward.
- Work digital-first for your daily work.
We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.
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