cartime
Sales Manager
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Company Description
cartime, established in 2012, is one of the North West’s largest and fastest-growing independent used car supermarkets. Recognized as the UK Car Supermarket of the Year for two consecutive years, cartime serves customers across the UK with a wide selection of prestige used vehicles. The company focuses on delivering a relaxed, no-pressure sales experience supported by an award-winning sales team and customer-friendly policies such as 0% finance, part exchange options, price checking, and flexible returns. Most vehicles undergo thorough mechanical checks, inspections, and MOTs at an on-site preparation and servicing centre, ensuring quality and peace of mind. With a strong online presence showcasing over 1,000 handpicked cars and finance tools, cartime offers a modern, customer-centric approach to used car buying.
Role Description
The Sales Manager is a full-time, on-site role based in Rochdale, responsible for leading and motivating the sales team to achieve performance targets and deliver an exceptional customer experience.
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Day-to-day Tasks
- Managing sales operations on the showroom floor
- Coaching and supporting sales executives
- Monitoring KPIs
- Ensuring that sales processes align with cartime’s relaxed, non-pressure approach
Responsibilities
- Oversee lead management, customer follow-ups
- Integration of finance, part exchange, and warranty offers into the sales journey
- Collaborate closely with finance and operations teams to optimize stock turnover, pricing, and promotional campaigns
- Maintain high standards of compliance and professional conduct
- Contribute to continuous improvement by reviewing customer feedback, implementing best practices, and supporting training and development across the sales function
Qualifications
- Proven experience in automotive sales management or a similar retail sales leadership role, with a track record of meeting or exceeding sales targets
- Strong people management skills, including team coaching, performance management, and the ability to foster a supportive, customer-first culture
- Excellent communication, negotiation, and interpersonal skills, with the ability to build trust and rapport with customers and colleagues
- Solid commercial and analytical skills, including experience with sales KPIs, forecasting, and using CRM or dealership management systems
- Knowledge of vehicle finance products, warranties, and part exchange processes, ideally within a used car supermarket environment
- Ability to work on-site full time in Rochdale, with flexibility to cover weekends and peak trading periods as required
- Strong organizational and time management skills, with attention to detail and a focus on process improvement
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Beneficial
- Experience in the North West automotive market
- Familiarity with compliance requirements in car sales
- A valid driving license
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