TXO
Sales & Marketing Administrator
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Job Title: Sales & Marketing Administrator
Duration: Permanent / Full Time (flexible working hours)
Location: Solihull (or Chepstow), UK (Hybrid)
Responsible to: Group Marketing Manager / Chief Growth Officer-Sales
Job Function
The Solution Sales & Marketing Administrator will play a pivotal role in supporting the commercial success of TXO's Solutions & Services business.
Working closely with Sales, Marketing, Engineering, and Operations teams, you'll coordinate marketing campaigns, prepare customer proposals, maintain CRM data, support lead generation activities, organize customer events, and ensure our sales processes run efficiently.
This role is ideal for someone who enjoys working across multiple projects, has excellent attention to detail, and wants to develop a career within technology sales and marketing.
Specific Responsibilities
The following outlines the primary areas of responsibility. Additional responsibilities or functions may be required as necessary to support the business.
Sales Administration
- Support the Solutions Sales team with day-to-day administrative activities.
- Prepare customer-facing proposals, presentations, and documentation.
- Support creation and maintenance of Solutions Sales opportunities with daily/weekly updates to Sales Lead, ISAM Lead & CGO with HubSpot CRM.
- Produce any required weekly reports and KPI dashboards.
- Coordinate customer meetings, agendas, and follow-up actions.
- Support Account Planning Meetings with all Global Account Director, managing Actions Log, acting as the interface with Marketing/Comms and Sales to ensure actions completed on-time and information provided to customers.
- Support with Sales All Hands & Lunch and Learn internal communications with the coordination of attendees, speakers/presenters.
- Assist with contract administration and document management.
- Track customer renewals and commercial opportunities.
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Marketing Support
- Coordinate marketing campaigns alongside the Group Marketing team.
- Assist with email marketing campaigns and customer communications.
- Update website content and marketing collateral where required.
- Manage case studies, brochures, and product information.
- Coordinate social media content for the Solutions business.
- Organize webinars, exhibitions, and customer events.
- Maintain mailing lists and marketing databases.
- Support branding and campaign consistency across all customer touchpoints.
Lead Generation Support
- Assist with inbound enquiry management.
- Conduct basic market research and competitor analysis.
- Identify potential target customers across telecoms, enterprise, and technology sectors.
- Support outbound sales campaigns.
- Monitor campaign performance and report on results.
Commercial Support
- Produce customer presentations using Microsoft PowerPoint.
- Assist with bid submissions and tender documentation.
- Coordinate internal approval processes.
- Maintain pricing documentation.
- Support forecasting activities.
- Generate monthly sales performance reports.
Customer Experience
- Act as a first point of contact for customer enquiries.
- Coordinate customer communications.
- Ensure excellent customer service throughout the sales cycle.
- Work collaboratively with Engineering, Operations, and Finance teams to deliver outstanding customer experiences.
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About You
Essential
- Previous experience in a Sales Administrator, Commercial Administrator, Marketing Administrator, or Sales Support role.
- Excellent organizational and administrative skills.
- Strong Microsoft Office skills (Excel, Word, and PowerPoint).
- Experience using CRM systems (HubSpot, Salesforce, or similar).
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities simultaneously.
- High attention to detail.
- Commercial awareness.
- Strong interpersonal skills.
- Self-motivated with a proactive approach.
Desirable
- Experience within telecommunications, technology, IT, or engineering industries.
- Previous marketing administration experience.
- Knowledge of digital marketing platforms.
- Experience supporting exhibitions or events.
- Basic graphic design skills (Canva or Adobe Creative Suite).
- Experience using ERP systems.
- Understanding of sustainability or circular economy principles.
Qualifications
- GCSE (or equivalent) including English and Mathematics.
- Business Administration, Marketing, or related qualification desirable.
- CIM qualification (or working towards) advantageous.
Rewards
- Competitive basic salary
- Life insurance
- Company pension
- 25 days holiday (plus bank holidays)
- Employee assistance programme
- Company events
- Cycle to work scheme
- On-site free parking
- Hybrid working
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