EOS
Sales Operations Associate
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WHAT YOU WILL DO
As a Sales Operations Associate, you will play a key role in organising and coordinating cutting-edge network and audio-visual services and systems projects.
You will be involved throughout the lifecycle of internal projects, working closely with specialist project teams to deliver high-quality services to a customer base that includes leading global blue-chip organisations.
KEY RESPONSIBILITIES
- Liaise with OEMs (Original Equipment Manufacturers) and distributors to obtain pricing for audio-visual, video conferencing, and networking components.
- Register and manage bids with relevant OEMs and distributors in accordance with company procedures.
- Create detailed, accurate, and competitive quotations using Sage X3.
- Engage with clients to present and discuss quotations, responding to queries and understanding their requirements.
- Maintain regular communication with OEMs and distributors to ensure pricing information is accurate and up to date.
- Identify pricing changes and updates, ensuring quotations are amended accordingly.
- Monitor market pricing trends and competitive positioning to support commercially competitive proposals.
- Maintain accurate and comprehensive records of pricing data, client interactions, and bid registrations.
- Process final project invoicing in close collaboration with the Account Management team.
- Attend client meetings, representing the Sales Operations function professionally.
- Work closely with Finance to resolve invoicing queries and support customer follow-up where required.
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ESSENTIAL CRITERIA
- 2+ years’ experience in a sales support, inside sales, sales operations, or similar role, with a strong understanding of supply chain processes.
- Proven experience creating detailed and commercially competitive quotations.
- A clear understanding of the commercial considerations involved in purchasing and reselling hardware and services.
- A strong sense of ownership, with the ability to manage projects through to completion and a commitment to delivering positive outcomes for both clients and the company.
- Experience using account management, procurement, or similar business software.
- Strong numeracy and analytical skills.
- Excellent time management skills, with the ability to manage competing priorities and workloads effectively.
- Exceptional attention to detail and a meticulous approach to work.
- Strong client-facing and internal communication skills.
- A proactive and resourceful problem solver who can think on their feet.
- Intermediate to advanced Microsoft Excel skills.
- A collaborative approach and the ability to work effectively within a fast-moving, growing global organisation.
DESIRABLE CRITERIA
- Experience working within audio-visual, video conferencing, or networking environments.
- Experience with Cisco CCW, Sage X3, and Jira.
- The ability to drive progress positively and effectively while keeping all stakeholders informed.
- The ability to maintain a consistently high standard of work under pressure while managing multiple priorities and issues.
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EQUAL OPPORTUNITIES
EOS is committed to creating a diverse and inclusive working environment and is proud to be an equal opportunity employer.
We welcome applications from all suitably qualified individuals and encourage candidates to consider opportunities with EOS regardless of gender, gender identity, gender reassignment, age, religious or philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or any other non-merit factor.
WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
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