Crossing Hurdles
Sales Operations Manager | $80/hr Remote
United Kingdom
$40 – $80/hr
Posted about 16 hours ago
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Position: Sales / Revenue / CS Operations Expert
Type: Contract
Compensation: $40 - $80/hour
Location: Remote
Commitment: 10-40 hrs/week
Role Responsibilities
- Configure and optimize CRM systems to align with sales, revenue, and customer success processes.
- Integrate and manage revenue-related platforms beyond the CRM, including quoting, billing, and project tracking tools.
- Establish and document operational workflows that adapt to changing business requirements.
- Monitor and maintain data accuracy across interconnected systems, resolving discrepancies proactively.
- Assess and resolve conflicts between operational policies, supporting sustainable processes.
- Produce clear documentation and reports for transparency and usability among team members.
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Requirements
- Have strong relevant experience in sales, revenue, or customer success operations within a SaaS environment.
- Proven track record of configuring and maintaining CRM systems; direct platform experience is required.
- Familiarity with at least two connected tools outside the CRM, such as quoting or billing solutions.
- Strong operational judgment in navigating and resolving policy conflicts.
- Excellent written and verbal communication skills, emphasizing clear documentation and stakeholder engagement.
- Demonstrated ability to drive adoption of new workflows and systems among sales and customer success professionals.
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Skills
CRM Configuration
Revenue Operations
Customer Success Operations
Workflow Documentation
Data Accuracy
SaaS Operations
Stakeholder Engagement
System Integration
Operational Judgment
Billing Tools
Quoting Tools
Project Tracking
Location