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Sales Operations Specialist (CRM & Lead Conversion – Go High Level CRM)
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Sales Operations Specialist (CRM & Lead Conversion – Go High Level CRM)
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sales Operations Specialist (CRM & Lead Conversion – Go High Level CRM) based in United Kingdom.
Join a remote-first team where technology, automation, and customer engagement come together to drive business growth. In this role, you will oversee the complete lead management lifecycle, ensuring seamless CRM operations and optimizing conversion processes from initial enquiry to consultation scheduling. You will leverage your expertise in Go High Level (GHL) CRM to build efficient workflows, automate processes, and deliver actionable insights that improve sales performance. Working closely with cross-functional teams, you will help streamline operations, enhance client experiences, and support scalable growth initiatives. This opportunity is ideal for a proactive professional who thrives in data-driven environments and enjoys combining operational excellence with customer-focused solutions.
Accountabilities
- Manage and optimize Go High Level (GHL) CRM workflows, including automation, tagging, custom pipelines, and integrations with external platforms.
- Oversee the end-to-end lead conversion process, ensuring enquiries are effectively nurtured through consultation booking and follow-up.
- Create and distribute newsletters and lead nurturing campaigns to engage existing and historical prospects.
- Conduct proactive outreach to leads who have not scheduled consultations, assess qualification, and encourage conversion.
- Coordinate AI-scheduled consultations, assign appointments to the appropriate team members, and monitor outcomes.
- Identify, troubleshoot, and resolve CRM workflow issues by collaborating with internal teams and third-party support providers.
- Track key sales and conversion metrics, prepare performance reports, and recommend improvements to increase lead conversion and operational efficiency.
- Support the onboarding of new team members by providing guidance on CRM workflows, processes, and best practices.
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Requirements
- 2–3+ years of experience in Sales Operations, CRM Operations, Digital Marketing Support, or a similar operational role.
- Proven hands-on experience with Go High Level (GHL) CRM, including workflow configuration, automation, tagging, and integrations.
- Strong understanding of lead generation, lead nurturing, conversion funnels, and consultation booking processes.
- Experience with Practina or similar digital advertising and campaign management platforms is preferred.
- Excellent analytical skills with the ability to interpret CRM data, generate reports, and identify optimization opportunities.
- Strong written and verbal communication skills for both client-facing and internal interactions.
- Highly organized, self-motivated, and capable of managing multiple priorities in a remote work environment.
- Strong project management mindset with the ability to coordinate workflows and meet deadlines.
- Comfortable performing client outreach via email, SMS, and other communication channels.
- Experience supporting service-based businesses such as legal, consulting, healthcare, or similar industries is considered an advantage.
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Benefits
- Fully remote position with flexibility to work from the Netherlands.
- Competitive salary paid in AUD.
- Access to industry-leading CRM, automation, and sales operations tools.
- Continuous learning opportunities and professional development in CRM automation and sales operations.
- Opportunity to work with high-performing international remote teams across multiple industries.
- Exposure to innovative automation technologies and scalable sales processes.
- Supportive remote work environment focused on collaboration and continuous improvement.
- Strong opportunities for career growth and advancement as the business expands.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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