James & Partners
Sales Progressor
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Sales Progressor
Location: Bristol
Salary: Circa £28,000+ basic salary with realistic total package of £40,000 in Year 1 (including commission/bonus). This is uncapped.
Hours: Monday to Friday, 8:30am – 5:30pm (early finish every Friday)
About the Role
Our client is an award-winning, independent estate agency that has established an outstanding reputation for delivering a highly personalised and client-focused service across Bristol. Recognised as one of the city's most respected residential property brands, they have built their success by combining exceptional local knowledge with a modern, lifestyle-led approach to estate agency, challenging traditional industry standards and placing customer experience at the heart of everything they do.
As a certified B Corp, the business is committed not only to achieving exceptional outcomes for its clients, but also to making a positive impact within the communities it serves through responsible business practices, environmental initiatives and ongoing investment into the local area.
Due to continued growth, they are now seeking an experienced Sales Progressor to join their successful Bristol office.
This is a pivotal position within the business, responsible for managing residential property transactions from the point an offer is agreed through to legal completion.
Acting as the central point of contact for buyers, vendors, solicitors, mortgage advisers, surveyors and other estate agents within the chain, you will ensure every transaction progresses efficiently whilst delivering an exceptional customer experience throughout.
The successful candidate will be highly organised, commercially aware and proactive, with the confidence to identify potential issues before they arise and the communication skills to keep all parties informed and engaged throughout the process.
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This is an excellent opportunity for an experienced Sales Progressor who enjoys taking ownership of transactions and thrives within a professional, customer-centric environment.
Key Responsibilities
- Manage residential property sales from offer acceptance through to exchange and completion.
- Proactively progress transactions to ensure agreed timescales are achieved.
- Build and maintain strong relationships with buyers, vendors and all third-party stakeholders.
- Liaise regularly with solicitors, mortgage brokers, surveyors, lenders and other estate agents involved within the chain.
- Monitor complex property chains and coordinate communication between all parties.
- Anticipate potential delays and resolve issues before they impact the transaction.
- Manage client expectations with professionalism, transparency and empathy.
- Provide regular progress updates to buyers and vendors throughout the sales process.
- Ensure all internal CRM systems are accurately maintained with comprehensive case notes.
- Monitor key milestones and work towards monthly exchange and completion targets.
- Maintain a thorough understanding of current property legislation, AML requirements and compliance procedures.
- Deliver an outstanding level of customer service, ensuring every client receives a seamless and professional experience.
About You
The successful applicant will demonstrate:
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- Previous experience within Sales Progression, Residential Conveyancing or a similar property-related role.
- A strong understanding of the UK residential sales and conveyancing process.
- Excellent organisational skills with the ability to manage multiple transactions simultaneously.
- Outstanding communication skills, both written and verbal.
- A calm, proactive and solutions-focused approach.
- Excellent negotiation and objection-handling abilities.
- Strong attention to detail and exceptional administrative accuracy.
- The ability to build lasting relationships with clients and professional partners.
- A positive, self-motivated attitude with the ability to work both independently and collaboratively.
- Good working knowledge of AML regulations and property compliance procedures.
- Competency using CRM systems and Microsoft Office applications.
What's on Offer
- Circa £28,000 basic salary.
- Uncapped commission structure with realistic OTE of £40,000+.
- Monday to Friday working hours with an early finish every Friday.
- 22 days annual leave, plus Bank Holidays.
- Additional birthday leave.
- Extra gifted leave over the Christmas period.
- Team away days and regular social events throughout the year.
- Clothing allowance.
- Internal competitions with excellent incentives and annual reward trips.
- Genuine long-term career progression within an ambitious and expanding independent business.
- The opportunity to join a values-driven organisation recognised for delivering exceptional customer service while making a positive contribution to its local community.
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