Redline Group - Specialist Recruitment for Technology & Electronics Companies
Sales & Quotation Executive
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About the Company
Our client is a well-established independent security systems integrator with over 40 years of experience delivering advanced security solutions across the UK and Ireland. Operating within high-security environments, public spaces, transport networks, and critical infrastructure projects, the business has built a strong reputation for delivering reliable, innovative, and customer-focused solutions. Working alongside leading technology partners, the organisation remains at the forefront of industry developments, providing tailored security systems that meet the unique requirements of each customer.
About the Role
The Sales & Quotations Executive will play a key role in delivering a responsive and efficient service for customer enquiries, quotation preparation, and technical coordination. The position will also be responsible for proactively managing a portfolio of smaller customer accounts through a structured engagement programme. This role is designed to ensure customers receive timely support while enabling senior sales and technical teams to focus on strategic opportunities and larger, high-value accounts. The successful candidate will help maintain excellent customer relationships while identifying opportunities for growth within the existing client base.
Responsibilities
Quotations & Technical Coordination
- Act as the primary contact for customer quotation requests, ensuring timely and professional responses.
- Prepare, issue, and track quotations while liaising closely with the Technical Design team regarding specifications and technical requirements.
- Qualify and prioritise incoming enquiries before passing them to the Design team, reducing delays and improving efficiency.
- Manage the quotation process from initial request through to follow-up and closure for smaller accounts.
- Ensure all quotations are appropriately qualified, prioritised, and commercially reviewed before issue.
- Maintain accurate records and audit trails of all quotation activity within the CRM system.
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Account Management
- Manage a defined portfolio of smaller customer accounts through a structured contact programme.
- Conduct regular account reviews and proactive customer calls to maintain engagement and identify opportunities.
- Follow up on outstanding quotations to maximise conversion rates.
- Identify additional customer requirements and potential business opportunities.
- Promote the organisation's wider solutions and services through cross-selling and upselling activities.
- Support customer retention and contract renewal initiatives.
- Maintain accurate and up-to-date customer records within the CRM platform.
Governance & Reporting
- Provide clear visibility of quotation activity, conversion rates, and customer engagement through CRM reporting.
- Identify strategic or multi-site opportunities and refer these to senior account managers where appropriate.
- Monitor and report against agreed KPIs on a regular basis.
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Qualifications
- Previous experience in an internal sales, sales support, or quotations-focused role.
- Experience within a technical, engineering, project-based, or B2B environment would be advantageous.
- Experience managing structured customer engagement or account management activities.
- Comfortable working with technical teams to develop accurate and commercially viable quotations.
Required Skills
- Strong organisational skills with the ability to manage multiple quotations and customer accounts simultaneously.
- Confident communicator with excellent telephone, written, and interpersonal skills.
- Commercially aware, with the ability to identify and prioritise genuine business opportunities.
- High level of attention to detail and CRM discipline.
- Collaborative approach with the ability to work effectively alongside technical and sales teams.
Preferred Skills
- Experience within a technical, engineering, project-based, or B2B environment would be advantageous.
Pay range and compensation package
- Job Type: Full Time
- Location: Nottingham
- Working Pattern: Office Based (Hybrid Working)
- Location Information: Currently based in Beeston, with relocation to a new site near M1 Junction 27 planned for the end of 2026.
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